Telesales Team Lead: Coach, Motivate & Deliver Results

WNS; Centurion; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading business process management company in South Africa is seeking a Telesales Team Leader to direct and manage their telesales team. This role requires a minimum of 12 months of sales team leadership experience and a strong background in coaching and motivating team members. The candidate will be responsible for achieving sales targets and creating a positive work environment. Join a culture that values engagement and a commitment to excellence in customer service.

Qualifications

• Minimum 12 months of sales team leader experience is essential.
• Previous and proven leadership or supervisory experience is essential.

Responsibilities

• Lead and direct the telesales team to achieve sales goals.
• Deliver success against KPI targets through effective management.
• Create a positive learning environment for team development.
• Facilitate direct sales by managing and motivating team members.
• Coach team members to enhance their skills and performance.

Skills

Sales leadership

Team management

Customer relationship management

Coaching and mentoring

Education

Matric or equivalent

Job description

A leading business process management company in South Africa is seeking a Telesales Team Leader to direct and manage their telesales team. This role requires a minimum of 12 months of sales team leadership experience and a strong background in coaching and motivating team members. The candidate will be responsible for achieving sales targets and creating a positive work environment. Join a culture that values engagement and a commitment to excellence in customer service.