Technical Sales Representative

Xylem; Richards Bay; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A technical solutions provider is seeking an LCS Sales Representative in Richards Bay. The role entails promoting and selling technical products, generating sales in rental and maintenance, and acting as a brand ambassador. The successful candidate will have extensive experience in the pump industry and strong technical skills. Responsibilities include market analysis, customer support, and building relationships with key clients. This position calls for excellent communication and negotiation abilities, alongside a technical qualification.

Qualifications

• Minimum of 10 years’ experience in the pump industry.
• Minimum of 5 years technical customer facing sales experience in rental and aftermarket.
• Excellent written and verbal communication skills.

Responsibilities

• Promote and sell technical products to customers.
• Generate sales in various areas including rental and maintenance.
• Analyze customer needs to recommend relevant products.

Skills

Technical qualification

Sales negotiation

Customer service

Market analysis

Problem-solving

Education

National Senior Certificate or equivalent

Technical qualification / trade test

Tools

MS Outlook

Job description

Job Summary

The LCS Sales Representative is responsible for promoting and selling technical products to prospective customers. They use their technical knowledge to explain product specifications and complex concepts to customers, perform demonstrations of technical products, and analyze customer needs to recommend relevant products. The successful candidate will be responsible for, but not limited to the following duties:

• Act as a brand ambassador for Xylem Lifecycle Service and generate sales in the following areas. The list is not exhaustive and may be amended from time to time.
• Rental
• Repairs and maintenance – workshop / field service
• Maintenance contracts
• Application optimization
• Site surveys and audits
• Prospecting and Lead Generation
• Product Knowledge and Demonstration
• Sales and Negotiation
• Customer Service and Support
• Market Analysis and Reporting
• Present the departments value proposition to the market.
• Conduct market research and development with a view to grow rental revenues
• Market development in Public Utilities, SOE’s and Industrial sectors
• Build long term relationships with key customers

Requirements

• Completed National Senior Certificate or equivalent.
• Technical qualification / trade test, preference will be given to candidates with a technical qualification.
• Minimum of 10 years’ experience in the pump industry.
• Minimum of 5 years technical customer facing sales experience, preferably in a solutions-based Rental and Aftermarket position.
• Proficiency in MS Outlook, as well as relevant sales tools and software.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong negotiation and closing skills.
• Ability to develop and implement sales strategies and plans
• The position will report to Richards Bay Office.

Skills & Competencies

• Excellent problem-solving abilities.
• Result orientated, whilst still being committed to fulfilling the requirements of Xylem’s QA and ESH programs.
• Passionate about continuous improvement and service excellence.
• Extensive knowledge of pumps, pumping systems and preventative maintenance practices.
• Must have a high level of technical competence and be results-driven.
• Must have an open mind with clear business acumen in assessing any risks and business decisions.
• Demonstrated ability to influence across disciplines.