Student Recruitment & Retention Specialist

findojobs-za; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A private higher education institution in Pretoria is seeking a Student Recruitment and Retention Advisor to support student recruitment and retention efforts. The candidate should have experience in administration, sales, and customer service, with proficiency in English and indigenous languages. Responsibilities include meeting conversion targets and resolving student inquiries. This is a full-time role in the Human Resources function, requiring an ambitious and high-performing individual.

Qualifications

• Three years' experience in student administration, support and recruitment focused on sales and retention.
• Trackable experience in a customer service environment.
• Proficiency in English and more than two indigenous languages.

Responsibilities

• Meet individual conversion targets for accepted students.
• Resolve student inquiries and complaints promptly.
• Support the Team Lead in identifying student pain-points.

Skills

Customer service

Sales skills

MS Excel

Proficiency in English

Education

Matric or NQF Level 4 Diploma

Undergraduate degree

Tools

CRM system

Job description

A private higher education institution in Pretoria is seeking a Student Recruitment and Retention Advisor to support student recruitment and retention efforts. The candidate should have experience in administration, sales, and customer service, with proficiency in English and indigenous languages. Responsibilities include meeting conversion targets and resolving student inquiries. This is a full-time role in the Human Resources function, requiring an ambitious and high-performing individual.