Strategic Communications And Storytelling Manager

Hashtag Nonprofit Npc; Cape Town; Hybrid; ZAR 450 000 - 550 000; Full time

Job summary

A nonprofit organization in Cape Town is seeking a Strategic Communications and Storytelling Manager. This role will lead the organization's communications strategy, enhance media relations, and engage digital platforms. The ideal candidate has at least 4 years of experience in communications and possesses strong writing, project management, and digital engagement skills. The position promotes a collaborative and innovative work environment with a focus on climate justice.

Benefits

Wellness stipend

Medical aid

Retirement annuity contributions

Professional development opportunities

Qualifications

• Minimum 4–5 years' experience in communications, media, or storytelling.
• Demonstrated experience in people management.
• Strong strategic communication skills.

Responsibilities

• Lead the development and implementation of ACA's organisational communication strategy.
• Oversee the management of social media platforms.
• Ensure cohesive messaging across all communication channels.

Skills

Digital communications skills

Project management skills

Strong writing and editing

Media relations and press engagement

Tools

Adobe Suite

Canva

Microsoft Word

Excel

PowerPoint

Job description

Strategic Communications and Storytelling Manager

Join to apply for the Strategic Communications and Storytelling Manager role at Hashtag Nonprofit NPC.

The Strategic Communications & Storytelling Manager leads ACA's communications strategy and oversees the organisation's storytelling, media, and digital engagement.

This role is central to ensuring cohesive messaging across the organisation, amplifying youth voices, and positioning ACA as a leading voice in the African climate justice movement.

Job Details

Location: Cape Town, South Africa (hybrid)

Reports to: Director + Managerial Team

Employment type: Full-time (35 hours, 5 days a week)

Start date: Wednesday, 14 January

Salary package: R, (Annual cost to company, including benefits)

What We Offer

A salary package that prioritises employee wellbeing, including a wellness stipend, medical aid, and retirement annuity contributions.

Opportunity to work with a young, passionate, mission-driven team advancing climate justice in Africa.

A collaborative, creative, and values-driven work environment.

Flexible remote work arrangements.

Opportunities for professional development and skills growth.

About the Role

We need a strategic communicator who combines creativity with strong organisational and leadership skills.

The successful candidate will manage both day-to-day communications activities and long-term strategic initiatives that support ACA's mission and growth.

Managerial Focus

As a management-level position, the Manager directly manages the Digital Communications Coordinator and works with the Managerial Team on governance and oversight.

Responsibilities

• Lead the development and implementation of ACA's organisational communications strategy.
• Ensure cohesive messaging across all communication channels and teams.
• Maintain a strong visual brand for the organization, ensuring communications outputs are strikingly recognisable and consistent.
• Oversee management of the website, email databases, and social media platforms.
• Coordinate communication strategies for ACA's programmes and campaigns in collaboration with programme managers.
• Develop centralised communications documents and maintain consistent tone and storytelling across the organization.
• Design and facilitate initiatives that strengthen the communication and storytelling skills of youth activists (e.g., ACA Writing Circle, storytelling skills workshops).
• Develop Afrocentric, justice-centred narratives that position young Africans as climate leaders.
• Produce and edit high-quality written and multimedia content, including op-eds, blog articles, and reports.
• Build and maintain relationships with journalists, editors, and media partners.
• Draft and distribute press releases and manage media queries.
• Track press coverage and maintain updated media contact lists.
• Coordinate media training, spokesperson development, and ambassador support for public engagements.
• Strengthen ACA's brand presence across local and international media.
• Lead audience mapping and engagement research to inform communication strategies.
• Oversee ACA's digital presence, including social media performance, analytics, and audience growth.
• Support the Digital Communications Coordinator in content creation and community management.
• Ensure ACA's online platforms remain vibrant, accessible, and aligned with the organization’s values.
• Collaborate on movement-wide campaigns and coordinate communication outputs with coalition partners.
• Develop and coordinate communication outputs with coalition partners to ensure unified messaging.
• Strengthen partnerships through consistent digital engagement and joint storytelling initiatives.
• Lead the production of ACA's annual and impact reports.
• Draft and disseminate quarterly organisational updates for funders and partners.
• Support the development of narrative content for grant proposals and reports.
• Maintain consistent communication with supporters and funders about ACA's progress and impact.

Essential Qualifications and Requirements

Minimum 4–5 years' experience in communications, media, or storytelling.

Demonstrated experience in people management and leading teams.

Excellent digital communications skills: brand building, social media management, content creation, campaign development, and copywriting.

Proficient computer skills with Microsoft Word, Excel, and PowerPoint.

Strong writing, editing, and strategic communication skills (in English).

Strong visual eye and skills in design and layout, with working knowledge of Adobe Suite and Canva.

Experience developing and implementing communication strategies.

Familiarity with digital communications tools (social media management, analytics, email marketing).

Experience in media relations and press engagement.

Excellent attention to detail.

Excellent interpersonal, administrative, and time management skills.

Strong project management skills and ability to juggle multiple projects and priorities.

Creativity and innovation – identify new strategic communications opportunities for African Climate Alliance.

Desirable

Knowledge of or passion for climate justice, social equity, or youth-led movements.

Strong network of media contacts within the climate change and development sectors.

Digital marketing skills, including SEO, Google Analytics, Meta Business Suite.

UX skills to design efficient user experiences for our digital community.

How to Apply

Please email your CV and cover letter to ______ with the subject line "Communications Manager Application".

Application deadline: Wednesday, 19 November 11:59 PM (SAST).