Store Manager

The Foschini Group; Limpopo; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company in Limpopo is seeking a Store Manager for Totalsports. The role demands driving sales, managing staff performance, and ensuring customer satisfaction. Applicants should have a Matric certificate and a minimum of 3 years retail experience, including 2 years in leadership roles. The company promotes a diverse workforce and offers a dynamic work environment aimed at inspiring customers and fostering growth opportunities.

Qualifications

• Minimum 3 years retail experience with at least 2 years in a store leadership role managing 10-15 people.
• Demonstrated ability to build customer loyalty and manage relationships effectively.

Responsibilities

• Drive turnover to achieve sales targets.
• Manage stock losses to minimize shrinkage.
• Ensure customer satisfaction through effective service execution.
• Lead recruitment and development activities for staff.

Skills

Customer Service Delivery

Leadership

Negotiation & Selling

Action Oriented

Customer Focus

Education

Matric certificate

Job description

Store Manager (45hr) - Totalsports - Polokwane CBD

Limpopo, South Africa

Trending

Job Description

Responsibilities:

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 2 years store leadership experience managing teams with10- 15 people.

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Negotiation & Selling
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.

Preference will be given but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Team

At Totalsports we’re all about PERFORMANCE, we INSPIRE, we’re AUTHENTIC, we’re MOTIVATING, we INNOVATE, and we are REAL. We are looking for a team player who embodies a passion for sports and keeping fit and healthy, as well as an individual who develops, inspires, motivates and drives a high-performance.

We’re the #HomeofSport, join our commitment to inspire & unlock potential by making sport & fitness accessible to everyone.