Store Manager (45hr) - American Swiss - Springs CBD

TFG Jewellery Division; Johannesburg; On-site; ZAR 350,000 - 500,000; Full time

Job summary

A leading retail organization in Johannesburg seeks a Store Manager to drive sales, manage staff, and ensure excellent customer service. The ideal candidate will possess strong leadership skills and a solid background in retail management. This position offers an opportunity to excel in a dynamic environment focused on achieving targets and maintaining high standards of service.

Qualifications

• Retail experience is essential.
• Ability to manage stock and expenses effectively.
• Proven leadership skills in a retail environment.

Responsibilities

• Drive turnover to meet targets.
• Control expenses to optimize profits.
• Manage stock losses within company standards.
• Recruit, develop, and manage store staff.
• Implement in-store merchandising strategies.
• Ensure customer satisfaction through service standards.

Skills

Customer service orientation

Leadership

Organizational skills

Business management

Risk management

Education

Relevant qualification

Job description

Position Description

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Excellent customer service orientation
• Have the ability to learn quickly
• A relevant qualification would be advantageous

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act