STORE MANAGER -

Econofoods; Gqeberha; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A fast-growing FMCG Retail company is searching for a Retail Store Manager to drive team success and enhance customer service. The ideal candidate will possess a strong background in achieving sales targets and managing store operations effectively. Responsibilities include promoting sales, maintaining store standards, and empowering the team. Join us to contribute to our culture of recognition and appreciation while delivering value to customers every day.

Qualifications

• Proven track record of achieving sales targets.
• Experience in delivering exceptional customer service.
• Strong leadership skills for managing a team.

Responsibilities

• Drive sales by ensuring world-class customer service.
• Maintain outstanding store standards and merchandising.
• Recruit and train a high-performing team.
• Manage cash and team performance.
• Oversee store operations and security.

Skills

Sales driving

Customer service

Team management

Stock management

Cash management

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity and our vibrant colourful people working at Econo Foods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

PURPOSE OF THE ROLE

We are seeking a dynamic and experienced Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. With an ability to reduce risk and stock losses, and ensure world‑class store standards in order to meet business targets. The Store Manager will be responsible for all the operational aspects relating to the Store, as well as to empower and lead the team of employees to reach and exceed business objectives.

Key Responsibilities

• Drive and promote sales by ensuring world‑class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruiting, training, and managing a high‑performing team while building and supporting the company's Ho Hola Culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members
• Maintaining and adhering to all health and safety processes and regulations. Making sure the hygiene requirements and food quality and safety standards are followed.
• Analyzing store sales data and identifying opportunities for growth and improvement.
• Overseeing store operations, including opening and closing procedures, and security.
• Building and maintaining positive relationships with customers, vendors, and stakeholders.