Stanger - Cashier - Pipeline

Pedros; Durban; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A renowned food service company in Durban is looking for a Customer Service representative to deliver exceptional service by accurately processing customer transactions. Ideal candidates should possess strong customer service skills, literacy and numeracy abilities, and preferably have experience as a retail cashier. You will be responsible for educating customers on promotions, maintaining high hygiene standards, and increasing sales through upselling techniques.

Qualifications

• One year’s experience as a retail cashier in QSR environment is preferred.
• Well-developed literacy and numeracy skills are essential.

Responsibilities

• Process customer orders according to SOP for great service.
• Educate customers about current promotions to drive sales.
• Maintain cleanliness and hygiene of service areas.

Skills

Customer service

Numeracy skills

Literacy skills

Upselling techniques

Education

National Senior Certificate

Senior Certificate

Job description

Purpose

Job Description

To provide great Customer service by actively, timeously and accurately processing transactions on POS.

Duties And Responsibilities

• Provide Great Customer Service by processing Customer orders according to SOP
• Maintain speed of service
• Process payment types accurately according to SOP
• Educate Customers about current promotions and drive sales
• Increase ticket averages by upselling or suggestive selling techniques
• Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
• Maintain FOH Stock according to SOP

Requirements

• National Senior Certificate (preferred)
• Senior Certificate (required)
• Well-developed Literacy skills
• Well-developed Numeracy skills
• One year’s experience as a retail cashier (QSR environment preferre)

Apply