Solutions Specialist Crushing Consumables - Africa

FLSmidth; Roodepoort; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading solutions provider in the mining sector is seeking a Solutions Specialist for Crushing Consumables to identify business opportunities and enhance customer satisfaction. Candidates should have a mechanical background and at least 5 years' experience in the mining industry. The role involves supporting customers, troubleshooting, and significant travel. Join a diverse team committed to a sustainable future.

Qualifications

• Minimum 5 years of experience within the mining/industrial industry, preferably with heavy industrial products.
• Good knowledge of Crushing consumables, especially crusher liners and wear parts.
• Ability to effectively communicate technical concepts to customers.

Responsibilities

• Identify business opportunities and generate sales leads.
• Provide customer support and troubleshooting for crushing assets.
• Travel up to 75% domestically and internationally.

Skills

Sales skills

Customer relationship management

Mechanical understanding

Communication skills

Problem-solving

Education

College degree or equivalent experience

Job description

Create a better future!

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining. We need your leadership skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.

As a Solutions Specialist for Crushing Consumables you will part of a high-motivated and impactful team. Your responsibility is to identify business opportunities, generate leads and foster client relationship to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear reports. You have to ensure customer support, troubleshooting and participate in customer seminars and presentations. All this will come along with travelling within the specific region to drive the growth and offer technical expertise. This role aims to enhance customer satisfaction and achieve growth objectives.

The Service Line Crushing Consumables is a specialized segment that not only supplies customized services and wear-resistant components, but also offers a comprehensive suite of solutions जीव to enhance the efficiency, reliability, and overall productivity of crushing operations throughout the entire product lifecycle. .

Your responsibilities

• Manage the customers and their crushing assets with focus on the consumables throughout the product life cycle
• Assessing customer needs and recommending most suitable products/solutions
• Identify and develop new business in the region
• Provides feedback into the business regarding customer needs and market intelligence
• Maintain opportunities in the CRM system
• Monitor industry for updates and changes in the product landscape
• Be able to perform health checks and scans on customers sites, review data and present feedback
• Work closely with product line, engineering and sales teams across FLS.
• Support development of specific marketing documents to place solutions primary benefits
• Self-driven and able to work with minimum supervision
• Ability to support Proposal department on complex solutions

What you bring

• College degree or equivalent experience
• Mechanical background, able to read and understand mechanical drawings
• Minimum 5 years of experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus
• Good experience with Crushing consumable product, specifically crusher liners and other wear parts.
• Deep product and competitors' knowledge to develop effective sales strategies and objection-handling techniques
• Capable to communicate complex concepts to customers in simple terms.
• Good communication skills, written and spoken, along with strong reporting and presentation abilities
• Able to travel up to 75%, domestic and international travel.
• Must be physically able to climb onto structures and stairsEuropean industrial plants and mines

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.

F ernstig is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers