Solutions Engineer

Netskope; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading cloud security company in Johannesburg seeks a Solutions Engineer to support sales efforts and advocate for customers. The role requires a proven track record of success in similar positions, excellent communication skills, and the ability to present to various executive levels. The position includes extensive travel and a chance to make a significant impact on the business. Candidates should have a relevant bachelor's degree and at least 7 years of experience in the field.

Benefits

Catered lunches

Employee recognition events

Collaborative work environment

Qualifications

• 7 years of relevant experience as a Solutions/System Engineer.
• Strong communication and presentation skills for executive audiences.
• Experience with cloud-based technologies like SaaS, IaaS, and PaaS.

Responsibilities

• Exceed sales targets.
• Act as the customer's advocate with HQ support.
• Present the Netskope cloud security solution to prospective customers.

Skills

Organizational Management

Presentation Skills

Agile

AWS

Solution Architecture

Conflict Management

Education

Relevant Bachelor's degree; preference for computer science or related degrees

Tools

Linux

MacOS

Windows

MDM / MAM technologies

AWS

Azure AD

Active Directory Services

Job description

About Netskope

Today theres more data and users outside the enterprise than inside causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed one that is built in the cloud and follows and protects data wherever it goes so we started Netskope to redefine Cloud Network and Data Security.

Since 2012 we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei and Tokyo. Our core values are openness, honesty and transparency and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON) we strive to keep work fun supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope.

About the position

The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.

You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required.

This is a highly impactful role. You will have a compelling opportunity to impact the business and advance your career.

Responsibilities include

• Objective #1 is to exceed our sales targets.
• Articulate the high-level benefits of Netskopes architecture to our target audiences (typically senior security management up to CISO and CIO).
• Construct best practices for presentations demos and Proof of Concept / Value exercises as well as overall win strategy.
• Take an active role in your regions customer success and help resolve any customer satisfaction issues escalating cross functionally when needed.
• Understand the customer need and establish companys product as the best solution that addresses that customer requirement and provides business value
• Present the Netskope cloud security solution to prospective customers
• Create and deliver demonstrations of the products
• Gather customer technical requirements
• Work trade shows as necessary
• Provide insight on competitive solutions and differentiate between them
• Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion
• Lead Proof-of-Concepts (POCs)
• Present at Conferences and Seminars
• Respond effectively to RFIs / RFPs

Job Requirements

• 7 years of relevant experience as a Solutions / System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
• Strong empathy for customers AND passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
• Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
• Demonstrable experience with systems installation configuration and administration Linux MacOS and Windows-based systems
• Proficient in mobile device technologies (MDM / MAM) and OS such as Android and iOS
• Knowledge of certificates key management systems HSM and related protocols
• Proven hands‑on experience with information security solutions such as Web Proxy NGFW Security Gateways working with remote access and site to site VPN technologies SAML / SSO DLP Data security and understand but also write regex expressions
• Experience working with Cloud Identity Providers SCIM SIEM SOAR EDR and SD‑WAN Deployments and Integrations
• Experience working with ActiveDirectoryServices including ADFS working knowledge of Azure AD is desired
• Experience working with Public cloud environments (AWS Azure and GCP)
• Working knowledge of the broader threat landscape and the ability to distill technology trends and explain complex behaviors in simple terms
• Travel - within region. Experience working in and selling cloud-based technologies (SaaS IaaS and PaaS).

Desire

• Demonstrable experience with scripting languages such as Python and REST API framework.
• Prior experience with other vendor Cloud Security solutions is advantageous.
• Strong security skills that would include hands‑on experience with Bluecoat Symantec McAfee Checkpoint Cisco Juniper along with other appropriate certifications (e.g. CISSP CCSP CCSE GCFW PCNSE JNCIS-SEC / JNCIP-ENT GCIH etc).
• Agile Scrum Certification : CSPO CSM or CSP Project Management Certification : PMP
• Advanced level network technology certifications (e.g. CCNP CCIE CCSP JNCIE etc).

Education

• Relevant Bachelors degree; preference for computer science or related degrees

#LI-CJ1

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion race color sex marital or veteran statues age national origin ancestry physical or mental disability medical condition sexual orientation gender identity / expression genetic information pregnancy (including childbirth lactation and related medical conditions) or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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Key Skills

Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting

Employment Type: Full Time

Experience: years

Vacancy: 1