Social Media & Online Reputation Management Specialist

Boardroom Appointments; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading organisation in the automotive and energy sector is seeking a Social Media & Online Reputation Management Specialist to join their dynamic marketing team. This role involves managing all social media platforms, running campaigns, and protecting the company's online reputation. Ideal candidates have 5+ years of experience in social media management and a strong background in digital marketing. Competitive compensation offered.

Qualifications

• 5+ years experience in social media management and/or digital marketing.
• Proficiency in Facebook Business Manager, LinkedIn Campaign Manager, and analytics tools.
• Experience with social listening and ORM tools.

Responsibilities

• Develop and execute social media strategies across platforms.
• Manage paid media campaigns and track performance.
• Oversee community management and respond to online queries.
• Monitor and manage the company’s online reputation.
• Analyse and report on social media performance.
• Collaborate with marketing, sales, and customer service teams.

Skills

Social media management

Digital marketing

Copywriting

Analytical skills

Crisis management

Education

Bachelor's degree or diploma in Digital Marketing, Communications, or Business

Tools

Facebook Business Manager

LinkedIn Campaign Manager

Analytics tools

Job description

About the Company

A leading organisation in the automotive and energy sector is looking for a Social Media & Online Reputation Management Specialist to join their dynamic marketing team. This is an opportunity to work with multiple brands, drive digital strategy, and ensure a positive and engaging online presence.

Role Overview

Youll be the digital voice of the business responsible for managing all social media platforms, creating content strategies, running paid campaigns, and protecting the companys online reputation. This role suits a creative, analytical, and proactive digital marketer who thrives in a fast-paced, results-driven environment.

Key Responsibilities

• Develop and execute social media strategies across Facebook, Instagram, LinkedIn, and YouTube.
• Manage paid media campaigns, track performance, and optimise for engagement and ROI.
• Oversee community management, ensuring prompt, professional responses to online queries.
• Monitor and manage the companys online reputation across review and rating platforms.
• Analyse and report on social media performance, insights, and sentiment trends.
• Collaborate with marketing, sales, and customer service teams to align brand communication.
• Identify emerging trends and implement best practices for digital engagement.

Requirements

• Bachelors degree or diploma in Digital Marketing, Communications, or Business.
• 5+ years experience in social media management and/or digital marketing.
• Proficiency in Facebook Business Manager, LinkedIn Campaign Manager, and analytics tools.
• Experience with social listening and ORM (Online Reputation Management) tools.
• Strong copywriting, analytical, and reporting skills.
• Excellent communication and crisis management abilities.