Service Sales Support Specialist

ABB; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A global industrial leader based in Johannesburg seeks a Sales Support Specialist to assist the sales team and customers during the proposal process. The role requires 10 years of experience in tendering with a degree in Electrical Engineering. Candidates must demonstrate problem-solving skills and proficiency in Microsoft programs, Salesforce, and PowerBi. This is an onsite position aimed at driving technical solutions and sales growth in the Medium Voltage and Low Voltage service business.

Benefits

Opportunities for professional growth

Impactful work environment

Qualifications

• 10 years of experience in tendering and proposals.
• Engaged in working with relevant tools and methodologies.
• Ability to communicate effectively in English.

Responsibilities

• Support the sales organization and customers during the proposal process.
• Serve as a key technical resource answering product inquiries.
• Ensure achievement of budget goals and growth targets.

Skills

Problem solving

Time management

Customer service

Analytical skills

Education

Degree in Electrical Engineering (heavy current)

Tools

Microsoft programs

Salesforce

PowerBi

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to: Service Sales Support Manager

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is Onsite - Office Based

This role is contributing to the Medium Voltage and Low Voltage service business in Longmeadow Johannesburg.

You will be mainly accountable for:

• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Our team dynamics

You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role

• You are engaged in working with relevant tools and methodologies and the Engineering and Mining market.
• Ability to demonstrate your experience in problem solving and time management.
• You have 10 years of experience in tendering and proposals.
• Possess an enhanced knowledge of Microsoft programs, Salesforce and PowerBi.
• You are passionate about delivering results on time and finding new ways to solve problems.
• Degree in Electrical Engineering (heavy current).
• You are at ease communicating in English.

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

Preference will be given to candidates from designated groups, including persons with disabilities, in line with the company’s Employment Equity Plan and Employment Equity Act requirements.