Senior Lodge Manager

TravelPeople; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A hospitality management firm in Cape Town is seeking a Senior Lodge Manager to oversee daily operations at a boutique aparthotel. The role entails managing guest services, leading a team, and ensuring high service standards. Ideal candidates should have extensive lodge or hotel management experience and strong leadership skills. This position offers an exciting opportunity to work in a dynamic environment focused on providing exceptional guest experiences.

Qualifications

• Proven experience in hotel or lodge management.
• Excellent leadership and team management ability.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Oversee daily operations at the aparthotel.
• Manage guest services, staff performance, and housekeeping.
• Implement operational policies and maintain supplier relations.

Skills

Leadership skills

Problem-solving skills

Attention to detail

Service-oriented mindset

Job description

We are seeking an experienced and service-driven Senior Lodge Manager to oversee daily operations at our boutique style Aparthotel in Three Anchor Bay. The ideal candidate will manage all guest services, staff performance, housekeeping, F&B, maintenance coordination, and financial controls to ensure an exceptional guest experience.

Responsibilities include leading and training a diverse team, driving high service standards, managing bookings and front-of-house procedures, implementing operational policies, and maintaining strong supplier and community relationships. The role requires excellent leadership, problem-solving skills, attention to detail, and a passion for hospitality. Experience in lodge or hotel management is essential.