Senior AI Automation Analyst

Dina Gates Recruitment (Pty) Ltd; Cape Town; On-site; ZAR 800 000 - 1 000 000; Full time

Job summary

A strategic recruitment agency in South Africa seeks a Senior AI Automation Analyst to lead AI-driven automation initiatives. The ideal candidate will have over 8 years of experience in business analysis and automation, preferably within financial services. Key responsibilities include developing automation roadmaps, overseeing solution delivery, and mentoring teams on emerging AI technologies. A degree in Finance or Financial Management is preferred.

Qualifications

• 8+ years’ experience in business analysis, automation, or digital transformation roles.
• Experience working in financial services highly recommended.
• Demonstrated delivery of high-impact automation programmes across multiple business domains.

Responsibilities

• Develop and lead the organisation’s AI-driven automation roadmap.
• Oversee end-to-end design and delivery of AI-led automation solutions.
• Partner with senior executives to define business needs and validate scope.

Skills

Business analysis

Enterprise systems

Process optimisation

Agentic AI

Process intelligence

Automation delivery

Agile project leadership

Analytical skills

Stakeholder management

Education

Degree in Finance or Financial Management

Tools

RPA tools

Jira

Confluence

Power BI

SQL

Excel

SAP

Oracle

Job description

We are recruiting for a Senior AI Automation Analyst to drive intelligent automation, AI readiness, and digital transformation across the organisation. This role sits at the intersection of strategy, operations, and technology leading cross-functional teams to design and deliver scalable, AI-driven automation solutions that improve performance, reduce complexity, and accelerate innovation.

The ideal candidate has a strong foundation in business analysis, enterprise systems, and process optimisation, with advanced experience in Agentic AI, process intelligence, and enterprise-grade automation delivery.

SCOPE OF WORK

AI Strategy & Automation Leadership

• Develop and lead the organisation’s AI-driven automation roadmap, aligning initiatives with business strategy, operational goals, and long-term digital transformation objectives
• Guide executives and business leaders through AI readiness, capability assessment, and adoption of agent-based and adaptive automation solutions
• Translate complex business challenges into scalable, intelligent automation opportunities using RPA, Agentic AI, and process intelligence

Process Intelligence & Continuous Improvement

• Use process intelligence, analytics, and automation insights to identify high-impact optimisation opportunities
• Champion continuous improvement by embedding data-driven problem-solving and scalability principles across automation programmes
• Ensure best practices in automation governance, documentation, and performance measurement

Solution Design & Delivery

• Oversee end-to-end design and delivery of AI-led automation solutions, ensuring quality, scalability, and measurable impact
• Lead cross-functional Agile teams through discovery, process mapping, requirements definition, prototype iteration, and deployment
• Apply data-driven insights to optimise processes, elevate decision-making, and uplift organisational performance

Stakeholder Engagement & Alignment

• Partner with senior executives, technology owners, and operational leaders to define business needs, validate scope, and secure project buy-in
• Facilitate workshops, design sessions, and cross-team collaboration to ensure clarity, alignment, and successful delivery of automation initiatives
• Communicate progress, risks, dependencies, and value realisation to both technical and non-technical stakeholders

Team Leadership & Capability Building

• Mentor and lead analysts, developers, and automation specialists, fostering a high-performance and innovation-driven team culture
• Upskill teams on emerging AI technologies, automation patterns, and Agentic AI concepts
• Support the evolution from traditional automation to adaptive, decision-driven, autonomous systems

REQUIRED SKILLS & EXPERIENCE

Core Competencies

• 8+ years’ experience in business analysis, automation, or digital transformation roles
• Experience working in financial services highly recommended
• Demonstrated delivery of high-impact automation programmes across multiple business domains
• AI readiness and intelligent automation strategy
• Business analysis, process optimisation, and systems integration
• Agentic AI, process intelligence, and data-driven automation
• Cross-functional project leadership in Agile environments
• Strong analytical, problem-solving, and decision-making skills
• Exceptional communication, facilitation, and stakeholder management abilities

Technical Proficiencies

• Automation & Delivery: RPA tools, process intelligence platforms, DevOps
• Collaboration & Agile: Jira, Confluence, Slack, Miro
• Data & Insights: Power BI, SQL, Excel
• Design & Documentation: Visio, Figma
• Enterprise & Data Systems: SAP, Oracle

Education & Qualifications

• Degree in Finance or Financial Management preferred

SOFT SKILLS

• Strategic thinker with strong business and technical intuition
• Passionate about the evolution of intelligent automation and AI
• Comfortable navigating ambiguity and leading change
• Collaborative, empathetic, and driven by human-centred innovation