Sales and Support Technician

WMS Secure; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A technical service provider is seeking a Sales and Support Technician in Midrand to deliver technical product support and client engagement. This role involves ensuring equipment reliability, conducting on-site support, and offering product demonstrations at mining sites. Ideal candidates will have proficiency in basic computer skills, sales experience, and familiarity with mining tools. The position is full-time and requires self-motivation and strong organizational abilities.

Qualifications

• Experience in core drilling related to mining.
• Ability to conduct on-site product demonstrations.
• Familiarity with core orientation and directional survey equipment.

Responsibilities

• Lead technical product support and client engagement efforts.
• Provide on-site technical support and product demonstrations.
• Ensure equipment reliability and resolve technical issues.

Skills

Proficiency in basic computer skills

In-field experience on mining and exploration sites

Sales experience

Product demonstration skills

Attention to detail

Strong organizational skills

Self-motivated

Tools

Champ Navigator

TruShot

Azimuth Aligner

Job description

SUMMARY

SUMMARY : POSITION INFO :

We are seeking a Sales and Support Technician to lead our technical product support and client engagement efforts. This role involves supporting customers who rent our survey and orientation tools — ensuring equipment reliability, resolving technical issues, and identifying opportunities to expand rental and service utilisation.

You will also represent the company across the African region — providing on-site technical support, tool commissioning, product demonstrations, and client training at various mining and exploration sites.

Position: Sales and Support Technician

Location: Midrand

Work Setup: Full-time

What you will need

• Proficiency in basic computer skills, including Microsoft Applications
• In-field experience on mining and exploration sites, specifically associated with core drilling.
• Sales experience
• Demonstration of products through on-site trials & demos, trade shows.
• Practical experience with core orientation and directional survey equipment.
• Contribute to a positive and energetic environment that fosters creativity and growth
• Strong organizational skills and ability to network professionally
• Self-motivated and comfortable working both independently and collaboratively
• Strong attention to detail with a focus on outcomes, Ability to meet deadlines
• Familiarity with the following OEM tools or equivalent :

Familiarity with the following OEM tools or equivalent

Axis Mining Technology : Champ Navigator, Champ MagShot, Champ Orientation Kit, Rig Alignment equipment

Boart Longyear : TruShot, TruGyro, TruCore One, Rig Alignment equipment

Hexagon : Azimuth Aligner