Sales Advisor (27-40hr) - TBS in Clicks Ballito Junction

Clicks Group; Ballito; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent retail company in Ballito seeks a dedicated retail associate to enhance customer service and drive sales through effective cross and up selling strategies in the cosmetics sector. The successful candidate will possess a Matric certificate and ideally have experience in a retail environment. This is a permanent position aimed at maximizing sales and ensuring a satisfying shopping experience. Excellent communication and customer service skills are essential.

Qualifications

• Matric/Grade 12 is essential.
• Experience in cosmetics is required.
• Experience in a retail sales or service environment is desirable.

Responsibilities

• Drive sales through cross-selling and upselling.
• Reduce loss and shrinkage by adhering to store procedures.
• Create an appealing shopping environment for customers.
• Maximise sales through promotion execution and daily requirements.
• Enhance profitability and brand loyalty.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Retail principles understanding

Selling skills

Computer literacy

Stock management principles understanding

Education

Matric/Grade 12

Job description

Apply By

12 December 2025

Position Summary

Industry: Wholesale & Retail Trade • Job Category: Retail Operations • Location: Ballito • Contract: Permanent • Remuneration: Market Related • EE position: Yes.

About Our Company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Objectives

• To drive sales of the store through cross and up selling.


• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.


• To create an appealing shopping environment for customers.


• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.


• To increase profitability and brand loyalty with customers.


• To ensure continuity of excellent customer service.

Minimum Requirements

Essential Competencies

• Communication skills.


• Customer service skills.


• Listening and interpersonal skills.


• Problem solving ability.

Qualifications And Experience

• Matric/Grade 12 (essential).


• Experience in cosmetics.


• Retail in sales or service environment (desirable).

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.


• Be able to interact with customers effectively.


• Ability to apply selling skills.


• Computer literate.


• Good understanding of stock management principles.