Sales Advisor

TWK Agri; Mbombela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading agriculture company in Mpumalanga is seeking a Sales Advisor to enhance customer experience through expert product recommendations and strong customer service. The role entails managing customer inquiries, driving sales, and assisting with inventory. Ideal candidates will have a Grade 12 qualification and some experience with Bike and Marine products. Strong communication and organizational skills, along with a driver's license, are essential. Join a trusted leader in agricultural solutions and grow your career.

Qualifications

• Proven experience in customer service.
• Familiarity with Bike and Marine products is an advantage.
• Ability to assist with merchandising and inventory control.

Responsibilities

• Assist customers professionally and recommend suitable products.
• Promote and upsell products and services.
• Manage customer queries and follow-ups.
• Maintain strong product knowledge and provide technical advice.
• Monitor stock levels and support merchandising activities.

Skills

Customer service skills

Knowledge of Bike and Marine products

Communication skills

Organisational skills

Ability to recommend products

Teamwork skills

Education

Grade 12 / Matric

Job description

Job Summary

This role involves providing professional customer service, recommending appropriate products, and driving sales by understanding customer needs and offering expert product advice. The Sales Advisor will assist with merchandising, inventory control, and sales administration while ensuring a positive customer experience and supporting store operations.

Responsibilities and Duties

• Assist customers professionally and recommend suitable products
• Promote and upsell products and services
• Manage customer queries, complaints, returns, and follow‑ups
• Maintain strong product knowledge and provide technical advice
• Stay updated on seasonal trends and farming practices
• Monitor stock levels and support restocking and merchandising
• Ensure shelves and displays are neat, organised, and labelled correctly
• Participate in stock counts and inventory checks
• Process sales transactions accurately and reconcile daily cash
• Prepare quotes, invoices, and update customer information
• Collaborate with warehouse and logistics teams for order fulfilment
• Support promotional events and product launches
• Adhere to company policies, ethical sales practices, and safety procedures

Qualifications and Skills

• Grade 12 / Matric
• Experience in Bike and Marine (advantageous)
• Solid knowledge of Bike and Marine products
• Strong customer service and communication skills
• Ability to recommend products and drive sales
• Good organisational and merchandising skills
Accuracy in processing transactions and admin tasks >Ability to work effectively in a team
• Willingness to stay updated on product knowledge and seasonal trends
• Driver's License (Code 08)

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.

The company can expire job adverts at any time at their own discretion.