Retail Store Manager

Sentinel Staffing Services; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A growing retail group in Johannesburg seeks a proactive Retail Store Manager to oversee operations, guide staff, and enhance customer experience. The ideal candidate will have over 2 years' experience in a retail management role, preferably in footwear or apparel, and possess strong leadership qualities. Responsibilities include team management, stock control, and ensuring excellent presentation standards. The start date is immediate, and the salary cap is R25,000, negotiable for the right candidate.

Qualifications

• Minimum 2+ years as a Store Manager or Supervisor in retail.
• Experience in footwear or apparel is highly beneficial.
• Proven track record — trustworthy, disciplined, and consistent.

Responsibilities

• Lead, train, coach, and motivate the store team.
• Oversee daily opening and closing procedures.
• Prepare monthly sales, stock, and performance reports.

Skills

Store management experience

Computer literacy (POS systems)

Staff management

Customer service drive

Job description

WHY THIS ROLE MATTERS

Our client is a small, growing retail group specialising in footwear and apparel. They pride themselves on strong brands, excellent customer service, and hands‑on leadership.

We need a Retail Store Manager who can be trusted with the keys, the till, the team, and the overall performance of the store.

This position is available immediately, and we aim to finalise placement in December. The ideal candidate will step confidently into a leadership role that covers people, operations, stock, and customer experience — keeping the store running smoothly, safely, and profitably.

WHAT WE ARE LOOKING FOR

• Minimum 2+ years as a Store Manager or Supervisor in retail.
• Experience in footwear or apparel (highly beneficial).
• A proven, impeccable track record — trustworthy, disciplined, and consistent.
• Strong computer literacy, especially with POS systems and retail administration.
• Experience in cash‑ups, opening / closing procedures, scheduling, and stock management.
• Ability to supervise the floor, drive service excellence, and manage staff performance.
• A passion for retail — essential, as retail hours are demanding.
• Own car preferred (travel between stores required).
• Salary cap : R25 000 (negotiable for the perfect candidate).

WHAT YOU WILL BE DOING

1. People & Leadership

• Lead, train, coach, and motivate the store team.
• Manage staff schedules, attendance, leave, and performance.
• Create a positive, accountable, service‑driven store culture.

2. Store Operations

• Oversee opening and closing procedures daily.
• Complete accurate cash‑ups and banking.
• Maintain high standards of store presentation and customer experience.
• Ensure compliance with operational processes and company policies.

3. Stock & Inventory Control

• Receive and process stock accurately on the system.
• Handle IBTs, returns, and stock adjustments.
• Conduct regular stock counts and manage shrinkage.
• Keep stockrooms organised and produce strong floor displays.

4. Merchandising & Buying Support

• Assist with seasonal buying and product selection.
• Use sales insights to suggest replenishment and range opportunities.
• Ensure merchandising meets brand and store standards.

5. Reporting

• Prepare monthly sales, stock, and performance reports.
• Track KPIs and identify opportunities for improvement.

WHEN & WHERE

• Based primarily at Woodmead (Johannesburg), with occasional support at the Boksburg store.
• Retail hours include weekends, public holidays, and peak‑season extended trading times.
• Start date : Immediate (December appointment preferred).

ARE YOU A GREAT FIT?

We value growth, excellence, accountability, teamwork, and a positive attitude. We don’t believe in comfort zones — we believe in hands‑on leadership, hard work, and delivering outstanding results.

If you thrive in a fast‑paced retail environment, take ownership, and run a store like it’s your own - then this is the role for you!