Retail Store Associate - Durban, Umgeni

Impact; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail firm in Durban is seeking a motivated Retail Store Associate for the festive season. The successful candidate will provide excellent customer service, assist with sales, maintain store cleanliness, and ensure customer satisfaction. Ideal applicants have a high school diploma and previous retail experience. This role requires availability for evenings and weekends.

Qualifications

• Customer-focused with a positive attitude.
• Previous retail or customer service experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist customers in a courteous manner.
• Process transactions accurately using POS.
• Restock shelves and maintain inventory levels.

Skills

Customer service

Communication skills

Team collaboration

Multitasking

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Retail Store Associate - Durban, Umgeni

KwaZulu-Natal, Durban

Deadline: December 18, 2025

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Job Description

We are seeking a motivated and customer-focused Retail Store Associate to join our team for festive season in Durban, Umgeni. The successful candidate will be responsible for providing excellent customer service, assisting with sales, maintaining store cleanliness, and ensuring overall customer satisfaction.

Key Responsibilities

• Greet and assist customers in a courteous and professional manner
• Demonstrate product knowledge and provide recommendations to customers
• Process transactions accurately and efficiently using the POS system
• Restock shelves and maintain inventory levels
• Ensure store cleanliness and organization at all times
• Assist in merchandising and displaying products
• Handle customer inquiries and resolve any issues in a timely manner
• Collaborate with team members to achieve sales goals and targets
• Perform opening and closing duties as required
• Adhere to company policies and procedures at all times

Qualifications

• High school diploma or equivalent
• Previous retail or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask effectively
• Basic math skills and proficiency with POS systems
• Ability to lift and carry up to 50 pounds
• Flexible availability, including evenings and weekends