Retail & Pharmacy Business Analyst: Transform Store Ops

Sabenza IT & Recruitment; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading recruitment agency is seeking an experienced Business Analyst with strong expertise in Retail and Pharmacy to support a major retailer in Cape Town. This dynamic role requires a BA who can thrive in fast-paced retail environments and translate business needs into actionable solutions. Responsibilities include requirements gathering, process improvement, data analysis, solution design, and stakeholder collaboration. Ideal candidates have knowledge of retail operations, analytical skills, and familiarity with Agile methodologies.

Qualifications

• Strong critical thinking and problem-solving abilities.
• Excellent verbal and written communication skills.
• Understanding of retail operations and customer behavior.

Responsibilities

• Gather and document business needs from stakeholders.
• Map current vs. future state processes for efficiency.
• Analyze customer and operational data to identify trends.

Skills

Analytical Skills

Communication

Retail Acumen

Methodologies

Tools

Tools

SQL

Excel

BI tools like Tableau/PowerBI

Visio

Lucidchart

Job description

A leading recruitment agency is seeking an experienced Business Analyst with strong expertise in Retail and Pharmacy to support a major retailer in Cape Town. This dynamic role requires a BA who can thrive in fast-paced retail environments and translate business needs into actionable solutions. Responsibilities include requirements gathering, process improvement, data analysis, solution design, and stakeholder collaboration. Ideal candidates have knowledge of retail operations, analytical skills, and familiarity with Agile methodologies.