Restaurant General Manager (Senior Manager)

TradeOn; Langebaan; On-site; ZAR 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits you at a leading fast food brand in South Africa! As a Senior Restaurant Manager, you will lead a dynamic team to exceed customer expectations through exceptional service and operational excellence. This role involves managing shifts, controlling costs, and implementing training programs to develop staff performance. Join a reputable and growing company that offers world-class management training and excellent career opportunities in a fast-paced, rewarding work environment. If you're passionate about leadership and customer service, this role is perfect for you!

Benefits

World-class management training

Job security

Excellent career opportunities

Dynamic work environment

Qualifications

• Prior supervisory experience in a fast-paced environment.
• Ability to manage shifts and control costs effectively.

Responsibilities

• Ensure high standards of cleanliness and service in the restaurant.
• Manage shifts and employee activities to maximize efficiency and profitability.

Skills

Leadership

Customer Service

Financial Acumen

Computer Literacy

Time Management

Education

Grade 12

Job description

Exciting Opportunity for a Senior Restaurant Manager

Join our dynamic company within SA’s No. 1 Fast Food brand!

Key Responsibilities :

1. Achieve high standards within the restaurant by ensuring all employees focus on exceeding customer expectations for cleanliness, hospitality, accuracy, maintenance, product quality, and speed of service.
2. Manage shifts and control costs in accordance with company policies, directing employee activities to maximize sales, efficiency, and profitability.
3. Forecast and schedule labor shifts, creating deployment plans to control labor costs while meeting business needs.
4. Implement controls and procedures to protect the safety and security of employees, customers, property, and company funds.
5. Facilitate staff training programs to company standards to maximize performance and career development.
6. Take necessary action to ensure employees meet performance standards.
7. Support and serve as a role model for employees, providing leadership as needed.
8. Manage local store marketing activities to grow sales.
9. Achieve consistent results through effective team management and leadership.

Minimum Requirements :

• Grade 12
• Prior supervisory experience
• Proficiency in English and numeracy
• Computer literacy
• Financial acumen
• Ability to work under pressure and enjoy shift work

What We Offer :

• World-class management training
• Job security within a reputable, growing company
• Excellent career opportunities
• Fast-paced, dynamic, and rewarding work environment