Restaurant General Manager (Senior Manager)

TradeOn; Bellville; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading fast-food chain is seeking a Senior Restaurant Manager to oversee operations in Bellville. The ideal candidate will manage staff to exceed customer satisfaction, ensure financial performance, and implement effective training programs. This position offers a dynamic work environment and opportunity for career growth.

Benefits

World class management training

Job security

Fantastic career opportunity

Dynamic working environment

Qualifications

• Experience managing a team in a fast-paced environment.
• Strong leadership and communication skills.
• Ability to forecast and manage costs effectively.

Responsibilities

• Ensure restaurant cleanliness and hospitality standards.
• Manage shifts and optimize sales performance.
• Facilitate staff training and career development.
• Lead local marketing efforts to enhance sales.

Skills

Prior supervisory experience

English Proficiency

Numeracy Proficiency

Computer Literate

Financial Acumen

Ability to work under pressure

Education

Grade 12

Job description

Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!

Key Responsibilities

• Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
• Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
• Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.
• Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
• Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.
• Initiate action where necessary to ensure that all employees meet the standards of performance required.
• Support and act as a role model to employees, providing leadership as necessary.
• Manage Local Store Marketing activities to grow sales.
• Achieve consistent results through team management and leadership.

Requirements

• Grade 12
• Prior supervisory experience
• English Proficiency
• Numeracy Proficiency
• Computer Literate
• Financial Acumen
• Ability to work under pressure and enjoy working shifts

What we offer you

• World class management training
• Job security within a reputable brand with a stable and growing company
• Fantastic career opportunity
• Fast paced, dynamic and rewarding working environment