Restaurant and Bar Manager

Kontak Recruitment; Franschhoek; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A well-established hospitality venue in Franschhoek seeks a hands-on Restaurant and Bar Manager to oversee daily operations, team leadership, and guest experience. The ideal candidate should have 2–3 years of experience, strong knowledge of restaurant and bar operations, and a solid financial understanding. Responsibilities include managing a team, ensuring consistent quality service, and handling budgets. This position requires a passion for hospitality and the ability to work flexible hours.

Qualifications

• 2–3 years’ experience in hospitality management.
• Proven team leadership experience.
• Strong understanding of FOH & BOH operations.

Responsibilities

• Oversee day-to-day restaurant and bar operations.
• Lead and manage a team of approximately 14 staff.
• Handle budgets, sales monitoring, and cash-ups.
• Be visible and active to enhance guest experience.

Skills

Team leadership

Financial acumen

Guest relations

Organisational skills

Knowledge of restaurant/bar operations

Tools

DinePlan or similar booking systems

Job description

Restaurant and Bar Manager (JB5821) – Franschhoek, Western Cape

Salary: R15 – R20,000 CTC + incentives • Employment: Permanent

A well-established, boutique hospitality venue is seeking a hands-on Restaurant and Bar Manager to take full ownership of daily operations, team leadership, guest experience, and overall performance. This is a floor-based role for someone who leads from the front, understands hospitality inside and out, and can balance service excellence with strong business discipline.

You will oversee the full operation, manage a small team, control costs, drive revenue, and ensure consistently high service standards.

Minimum Requirements

• 2–3 years’ experience in a Restaurant Manager & Bar Manager, or similar hospitality management role
• Strong understanding of restaurant and bar operations (FOH & BOH)
• Proven people management and team leadership experience
• Solid financial acumen (cost control, stock, margins, cash-ups)
• Confident handling guest relations, complaints, and service recovery
• Experience with booking systems and basic reporting tools (DinePlan or similar advantageous)
• Strong organisational and admin skills
• Passion for hospitality and guest experience
• Own reliable transport
• Willingness to work rostered shifts, weekends, and public holidays
• Based in the area or willing to relocate

Duties and Responsibilities

• Operations
• Oversee full day-to-day restaurant and bar operations
• Ensure smooth service and consistent quality
• Manage opening and closing procedures
• Maintain cleanliness, presentation, and ambience
• Monitor stock levels, ordering, receiving, and inventory
• Oversee special orders, bulk/catering requests, and deposits
• Team Management
• Lead, motivate, and manage a team of ±14 staff
• Schedule shifts in line with trade and labour legislation
• Recruit, train, onboard, and develop staff
• Build a positive, disciplined, and accountable team culture
• Implement ongoing training to improve service confidence and product knowledge
• Financial Control
• Manage budgets and cost controls
• Monitor daily sales, labour, and margins
• Handle cash-ups, reconciliations, and deposits
• Analyse performance and implement improvements
• Guest Experience
• Be visible and active on the floor
• Handle complaints and feedback professionally
• Build relationships with regular guests and local community
• Maintain the venue’s brand and service standards
• Compliance
• Ensure compliance with health & safety regulations
• Enforce responsible alcohol service
• Maintain internal policies and procedures
• Ensure ethical and professional operation at all times

Please do not apply using scanned CVs, no supporting documentation is required at this point; this will be requested later.

Disclaimer: Kontak Recruitment Disclaimer: Equal opportunity – All backgrounds are welcomed, with no bias. All are considered based on requirements. Job specifics: Requirements mirror advertisement, duties may adjust for client needs. Fair process: Shortlisted candidates contacted due to volume. Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info. Candidate verification: Candidates selected by the client are verified. False information may disqualify or end employment via the client. Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions. No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.