Remote Senior Email & CRM Retention Strategist

Kontak Recruitment; Remote; ZAR 200 000 - 300 000; Part time

Job summary

A recruitment agency seeks a Senior Email Retention Marketing Strategist to own strategies for established DTC eCommerce brands. This fully remote role involves leading retention efforts and working closely with clients primarily located in the US. Candidates must have over 3 years of advanced experience with Klaviyo and a strong grasp of retention marketing analytics. It also requires a proactive, strategic mindset to manage multiple accounts independently and provide meaningful insights and recommendations.

Qualifications

• 3+ years of hands-on experience using Klaviyo at an advanced level.
• Proven experience working with Shopify-based DTC eCommerce brands.
• Strong background in retention marketing, confidence with data analysis.

Responsibilities

• Own the retention strategy across email and CRM channels.
• Lead advanced email programmes focused on repeat purchases.
• Analyze performance data for actionable insights.

Skills

Klaviyo

Retention marketing

Data analysis

Client management

AI tools usage

Tools

Shopify

Analytics tools

Customer insight platforms

Job description

A recruitment agency seeks a Senior Email Retention Marketing Strategist to own strategies for established DTC eCommerce brands. This fully remote role involves leading retention efforts and working closely with clients primarily located in the US. Candidates must have over 3 years of advanced experience with Klaviyo and a strong grasp of retention marketing analytics. It also requires a proactive, strategic mindset to manage multiple accounts independently and provide meaningful insights and recommendations.