Remote Operations Manager - Growth‑Driven Digital Agency

The Legends Agency; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A vibrant digital agency in Cape Town seeks an Operations Manager to ensure operational excellence and manage a remote team. This role demands over 5 years of experience in operations management, strong leadership skills, and proven HR experience. Responsibilities include overseeing workflows, handling client escalations, and driving process improvements. A dynamic environment awaits where you can make a significant impact, with generous paid leave and access to mental health resources.

Benefits

25 days paid leave annually

Birthday off

Up to 7 days paid sick leave

Access to online mental health platform

Qualifications

• 5+ years experience in operations management, ideally in a digital agency.
• Strong leadership skills with experience managing remote teams.
• Proven experience in HR, recruitment, and credit control.

Responsibilities

• Oversee day-to-day operations and manage a remote team.
• Handle client escalations and operational issues efficiently.
• Drive process improvements and optimize workflows.

Skills

Operations management

Leadership

Problem-solving

Organizational skills

Multitasking

Interpersonal communication

Job description

A vibrant digital agency in Cape Town seeks an Operations Manager to ensure operational excellence and manage a remote team. This role demands over 5 years of experience in operations management, strong leadership skills, and proven HR experience. Responsibilities include overseeing workflows, handling client escalations, and driving process improvements. A dynamic environment awaits where you can make a significant impact, with generous paid leave and access to mental health resources.