Remote General Manager - Culture & Operations Lead

Assist World; Remote; ZAR 60 000 - 100 000; Full time

Job summary

A wellness clinic is seeking a General Manager to manage daily operations and build a high-performing team. The role focuses on cultivating a culture of exceptional hospitality, recruiting and onboarding skilled therapists, and ensuring clinic efficiency. Ideal candidates have 2–3+ years in clinic management, strong leadership skills, and the ability to embrace feedback. The position offers a competitive environment with a focus on team morale and operational effectiveness.

Benefits

$50 birthday bonus

Testimonial bonus

Tenure bonus every 6 months

Monthly raffle for entry

Qualifications

• 2–3+ years of experience in clinic management, operations, or people leadership.
• Proven ability to recruit and hire therapists or service-based roles.
• Strong grasp of systems (or ability to learn fast).

Responsibilities

• Build and maintain trust with team members across all roles.
• Recruit, interview, and onboard massage therapists and specialists.
• Oversee day-to-day clinic operations and appointment booking.

Skills

Clinic management experience

Team leadership

Recruitment ability

Strong systems grasp

Feedback skills

Tools

Notion

Jane App

Google Workspace

Google Voice

Job description

A wellness clinic is seeking a General Manager to manage daily operations and build a high-performing team. The role focuses on cultivating a culture of exceptional hospitality, recruiting and onboarding skilled therapists, and ensuring clinic efficiency. Ideal candidates have 2–3+ years in clinic management, strong leadership skills, and the ability to embrace feedback. The position offers a competitive environment with a focus on team morale and operational effectiveness.