Remote E-commerce Sales & Support VA

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading e-commerce support company is seeking a Sales and Support Virtual Assistant to provide exceptional customer service in a remote setting. The role includes engaging with customers via live chat, email, and phone to assist with inquiries and drive sales. Ideal candidates are tech-savvy, detail-oriented, and possess strong communication skills. The position offers performance-based raises, paid time off, and a collaborative team environment, making it a great opportunity for motivated individuals in e-commerce.

Benefits

Performance-based raises

Paid time off

Health stipend or coverage

Recognition bonuses

Remote setup

Qualifications

• Minimum of 1 year remote experience in sales, customer support, or virtual assistant roles.
• Excellent written and verbal communication skills in English.
• Ability to work independently in a remote, fast-paced environment.

Responsibilities

• Provide real-time support to customers via various channels.
• Recommend products and assist in purchase decisions.
• Manage order inquiries including shipping and tracking.

Skills

Sales experience

Customer service experience

Excellent communication skills

Tech-savvy

Detail-oriented

Proactive

Results-driven

Tools

Shopify

Gorgias

Zendesk

Job description

A leading e-commerce support company is seeking a Sales and Support Virtual Assistant to provide exceptional customer service in a remote setting. The role includes engaging with customers via live chat, email, and phone to assist with inquiries and drive sales. Ideal candidates are tech-savvy, detail-oriented, and possess strong communication skills. The position offers performance-based raises, paid time off, and a collaborative team environment, making it a great opportunity for motivated individuals in e-commerce.