Remote Customer Engagement & Solutions Consultant

Transunion; Johannesburg; Remote; ZAR 600 000 - 800 000; Full time

Job summary

A dynamic financial solutions provider based in South Africa is looking for a Consultant to lead the delivery of tailored batch credit data solutions. The role involves building trusted relationships with clients and driving continuous improvement in service delivery. The ideal candidate should have at least 5 years of experience in solution delivery within a regulated environment, strong communication skills, and a proactive problem-solving mindset. This is a full-time remote position with a focus on customer engagement and operational excellence.

Benefits

Flexible time off

Support for professional growth

Qualifications

• Minimum 5 years experience in solution delivery or business analysis.
• Proven ability to deliver data-driven solutions.
• Experience in regulatory frameworks affecting solution design.

Responsibilities

• Own end-to-end delivery of batch data solutions.
• Build and maintain relationships with high-value customers.
• Guide customers through platform transitions and capabilities.

Skills

Business Development

Account Management

Project Management

Conflict Management

Customer Relationship Management

Education

Bachelor's degree in Financial Services or related field

Job description

A dynamic financial solutions provider based in South Africa is looking for a Consultant to lead the delivery of tailored batch credit data solutions. The role involves building trusted relationships with clients and driving continuous improvement in service delivery. The ideal candidate should have at least 5 years of experience in solution delivery within a regulated environment, strong communication skills, and a proactive problem-solving mindset. This is a full-time remote position with a focus on customer engagement and operational excellence.