Relationship Manager - Gauteng, Johannesburg

Bidvest Bank Limited; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution is seeking a Relationship Manager in Gauteng, Johannesburg. This role involves generating revenue by sourcing new clients and managing existing banking relationships. Candidates should possess a Matric, a National Diploma in Finance or a relevant qualification, and two years of experience in Business Banking. Strong negotiating and communication skills are essential. The position offers the opportunity to build a rewarding career in banking while providing exceptional client service.

Qualifications

• 2 years of previous Business Banking and Relationship Management Sales experience, exposure to financial services.
• Sound understanding of business banking sales.
• Customer relationship Management.

Responsibilities

• Proactively cold call and find new clients to meet the monthly revenue target.
• Manage profit margins by providing clients with comparative information on rates.
• Monitor, track and report on sales activity to meet sales targets.

Skills

Negotiating skills

Presentation skills

Good Communication Skills

Networking ability

Ability to sell

Education

Matric

NQF6 - National Diploma

Finance / Certificate in Banking

FAIS RE5 Completed

Job description

Relationship Manager - Gauteng, Johannesburg

Join to apply for the Relationship Manager - Gauteng, Johannesburg role at Bidvest Bank Limited

Primary Purpose

To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability.

To grow and retain a portfolio of high value banking relationships by performing proactive value-adding partnership, by providing banking solutions and services to maintain and grow existing customer base.

To develop and maintain a portfolio of important revenue-generating client relationships within the defined affluent market segment.

Qualifications

Matric

NQF6 - National Diploma

Finance / Certificate in Banking

FAIS RE5 Completed within allocated time-lines as prescribed by FSCA

Recognized as per FSCA Relevant Financial qualification

Experience

2 years of previous Business Banking and Relationship Management Sales experience, with exposure to financial services

Knowledge

Sound understanding of business banking sales

Customer relationship Management

Good knowledge of sales and service principles

Technical

Negotiating skills

Presentation skills

Good Communication Skills

Networking ability

Ability to sell

Personal

Own vehicle and valid driver's license

Business Acumen

Attention to detail

Time management (planning skills)

Teamwork

Self-motivated

Resilient

Duties And Responsibilities

FINANCE - Sales

Proactively cold call and find new clients for Bidvest to meet the monthly revenue target

Educate and promote Bidvest's full product offering to clients to maximize the revenue that can be generated

Manage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking products

Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team

Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target

Portfolio

Monitor, track and report on sales activity on a periodic basis and to ensure action is taken to meet sales targets

Identify opportunities for cross selling and referrals to other product lines through developing a good understanding of client needs

New revenue opportunities are identified and customer feedback on product

Risk Management

Comply with governance in terms of legislative and audit requirements

Understands clients risk profile and balance for individual clients by optimizing product mix

CLIENT CENTRICITY - Client Service

Correctly anticipate and interpret the clients' business requirements in order to get them to bank with Bidvest Bank, sell the right product to the right client and ability to close deals

Providing relevant timely solutions to the client through researching the client's business in relation to the current economic climate and educating the client on Bidvest's products

Providing excellent service that will result in client referrals and new business

Taking on the role as the primary point of contact for the client, ensuring excellent service levels and quality to clients to ensure the retention of the client and a long-term working relationship

Continuous face-to-face and telephonic interaction with clients in order to pre-empt and proactively address their needs

Assist the client with innovative ways to gain maximum benefit from the products e.g. offering right product at right time

Pro-actively manage the review process of clients' facilities, checking, submitting and motivating the business case for approval to credit and legal departments to achieve renewal in the necessary time period (providing all necessary documents)

Train and assist the client on the necessary systems / processes to deal with the Bank in the most efficient way, client education

Continual awareness of what is going on in the market and economy to provide relevant advice to the client at all times

On-boarding – signing up client for first time, following the correct processes in terms of compliance, credit application and obtaining the facility with the relevant internal department

Admin Support

Provide relevant reports in order to track progress

Review the client files and ensure client information updated

Update and manage all client interaction on the CRM system

INTERNAL PROCESSES - Process Management

Successful relationship building with legal, credit, Internal bankers, back office and Treasury in order to achieve clients' needs

Work with legal and credit to ensure that all necessary documents are in place and delivered to clients

Assist with SARB applications

Follow up with all parties to ensure that queries are resolved

Training

Manage own development to increase own competencies

Ensure all 'other' product training is completed, to equip for cross-selling opportunities

Ensure all Bidvest Bank mandatory training i.e. Anti-Money Laundry is completed

Training and keep abreast with FICA, PoPI compliance and legislation

Meet training deadlines as outlined in PDP

Keeping abreast of Compliance (FICA) requirements

Knowledge of Banking products and channels

FAIS compliance

Understand the sales cycle

WORK CONDITIONS

Office bound

This position is advertised in line with our commitment to Employment Equity.