Receptionist x 2 Umhlanga

Marriott Hotels Resorts; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality brand in Durban seeks a Guest Experience Expert to provide exceptional service to guests throughout their stay. This role requires the ability to create memorable experiences, managing operational duties, and upholding professional standards. Candidates should possess a high school diploma or G.E.D. equivalent, with no prior experience necessary. Join our team to make every guest's visit unique and engaging while ensuring a safe and organized environment.

Qualifications

• High school diploma or G.E.D. equivalent is necessary.
• No related work or supervisory experience required.

Responsibilities

• Deliver a wide range of services to guide guests through their stay.
• Create a memorable experience by delivering exceptional customer service.
• Handle operational needs and address guest requests promptly.

Skills

Multi‑line Phone Systems

Customer Service

Computer Skills

QuickBooks

Medical office experience

Office Experience

10 Key Calculator

Dental Office Experience

Front Desk

Administrative Experience

Medical Receptionist

Phone Etiquette

Education

High school diploma or G.E.D. equivalent

Job description

Position Summary

Our jobs aren’t just about giving guests a smooth check‑in and check‑out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success creating a safe work place following company policies and procedures maintaining confidentiality protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Experience Experts will be on their feet and moving around (stand sit or walk for an extended time) and taking a hands‑on approach to work (move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

Key Skills

• Multi‑line Phone Systems
• Customer Service
• Computer Skills
• QuickBooks
• Medical office experience
• Office Experience
• 10 Key Calculator
• Dental Office Experience
• Front Desk
• Administrative Experience
• Medical Receptionist
• Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability veteran status or other basis protected by applicable law.