Receptionist

FlySafair; City of Johannesburg Metropolitan Municipality; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading airline in Johannesburg is looking for a professional receptionist to assist visitors and manage call operations. Your responsibilities include operating the switchboard, maintaining a welcoming reception area, and handling ACSA permit applications. The ideal candidate should have at least Grade 12, relevant admin experience, and a customer-service mindset. Preference will be given to under-represented designated groups. Closing date for applications is 02 January 2026.

Qualifications

• 1-2 years’ experience in reception or administrative support role.
• Experience within an Aviation or Customer-Service environment is advantageous.
• Exposure to switchboard operations or visitor management systems is a plus.

Responsibilities

• Welcome and assist visitors and employees professionally.
• Operate the switchboard and direct incoming calls.
• Maintain a clean and professional reception area.
• Coordinate outgoing deliveries and courier collections.
• Facilitate the ACSA permit application process for employees.

Skills

Reception skills

Customer service

Communication

Teamwork

Education

Grade 12 or Equivalent

Certificate in Office Administration

Job description

Responsibilities

• Welcome and assist all visitors and employees in a professional and courteous manner;
• Operate the switchboard by efficiently receiving, screening, and directing incoming calls to the appropriate departments;
• Maintain a clean, organised, and professional reception area that reflects the company’s image and service standards;
• Coordinate outgoing deliveries and courier collections to ensure efficient communication flow;
• Create and issue access permits in accordance with FlySafair and ACSA security procedures;
• Facilitate the end-to-end ACSA permit application and renewal process for employees and contractors;
• Facilitate the issuing of crew cards to new and existing employees;
• Monitor upcoming permit expiries and perform timely reprints and distribution to all bases;
• Liaise with ACSA offices and internal departments to coordinate documentation, appointments, and approvals;
• Provide front-desk assistance and respond to queries related to access permits;
• Maintain and update the employee access permit database, ensuring all personnel details, photographs, access levels, and expiry dates are accurately recorded and kept current;
• Monitor and update the company vehicle logbook, ensuring accuracy and compliance with usage policies;
• Monitor the scheduling and administration of company car wash services;
• Provide general administrative support to the HR & Corporate Services team as required.

Qualifications

• Grade 12 or Equivalent (Essential).
• Certificate or Diploma in Office Administration or related field (Advantageous).
• 1-2 years’ experience in a reception, front-office, Helpdesk or administrative support role (Essential).
• Experience within an Aviation, Corporate, or Customer-Service environment (Advantageous).
• Exposure to switchboard operations, visitor management systems, or access control processes (Advantageous).

Personal Attributes

• Professional, courteous, and approachable demeanour.
• High integrity.
• Reliable and dependable.
• Positive attitude with a strong sense of responsibility.
• Team-oriented with a service-driven mindset

Application Guideline

• Email applications will not be accepted;
• Preference will be given to members of under-represented designated groups;
• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair Reserves The Right

• Not to proceed with this vacancy;
• To appoint the selected candidates based on its operational requirements.

Closing Date: 02 January 2026