Proofreader

Phoenix Support Services Inc.; Remote; ZAR 491 000 - 656 000; Full time

Job summary

A thriving support services firm located in South Africa is seeking a meticulous proofreader and editor with a strong command of grammar and style. The ideal candidate will have a bachelor's degree in English or Journalism and at least one year of content writing experience. Responsibilities include reviewing documents for accuracy, maintaining company guidelines, and collaborating with the content team. This position offers competitive pay and ongoing training opportunities in a supportive remote environment.

Benefits

Ongoing training and development

Competetive pay

Performance reviews

Qualifications

• Minimum of 1 year Content Writing or SEO Writing experience.
• Familiarity with AP and other style guides is preferred.
• Must have a conducive environment for remote work.

Responsibilities

• Review documents for grammar, spelling, and style.
• Fact-check statements for accuracy.
• Make corrections and suggest edits to documents.

Skills

Attention to detail

Grammar proficiency

Fact-checking expertise

Effective communication

Education

Bachelor’s degree in English, Journalism, or Marketing Communications

Tools

Microsoft Office

Job description

Phoenix Support Services, located in the Philippines, is the in‑house support center of Advanced Digital Media Services—a startup full‑service digital marketing company in the U.S.

We are seeking a qualified, detail‑oriented proofreader, editor to join our team. You must be proficient in basic and advanced grammar rules and understand how they are used within our style guides. Our ideal candidate is meticulous in reviewing copy, noting errors such as punctuation, spelling, and word usage, and knows how to check statements for accuracy or potential plagiarism. You must communicate effectively with the writers and other staff to ensure documents meet all company guidelines.

Duties and Responsibilities

• Review documents for grammar, spelling, and style.
• Fact‑check dates and other statements for accuracy.
• Confirm all submitted writing is original.
• Ensure text meets the tone and character count outlined by company policies.
• Make corrections and suggest edits to the document.
• Meet proofreading deadlines.
• Understand the message that the client is seeking to express in order to proofread more accurately.
• Ideate original concepts and accomplish copy based on recognized voice and tone for a variety of digital platforms.
• Interact and collaborate with the Content team, web development team, project manager, and clients (if needed) to ensure content quality.
• Keep abreast of and record changes to company and client style and branding guidelines, legal requirements, and specifications and format.
• Assist in the production process to spot errors or inconsistencies in the formatting of e‑mails, web pages, and PDFs.
• Follow up with others to ensure corrections are completed.
• Other tasks assigned by the Senior Content Manager aligned with the proofreader tasks.

Requirements

• Bachelor’s degree or equivalent work experience: English, Journalism, Marketing Communications preferred.
• Minimum of 1 year Content Writing and/or SEO Writing experience.
• Background in/experience writing articles related to Mechanical Engineering or Construction Engineering is preferred but not a must.
• Excellent grammar and communication skills.
• Fact‑checking and research expertise.
• Familiarity with AP and other style guides.
• Proficiency in basic computer programs, such as Microsoft Office.
• Must have a laptop/personal computer.
• Minimum of 20 MBPS internet connection.
• A noise‑canceling headset.
• A conducive environment for a remote work setup.

Benefits

Why We Are a Great Place to Work At

We believe that our continued growth is impossible without our exceptional employees. We at Phoenix Support Services champion career development by providing ongoing training, conducting annual performance reviews, and sustaining employee engagement, among many other benefits. We offer market‑competitive pay plans, including mandatory contributions to PhilHealth, Pag‑IBIG, and SSS.

Serving a Mission Greater than Us

Like many successful companies, we believe in giving back to the community. Our company began when our CEO met his wife, who graduated from The Sisters of Mary School. If it weren't for her attending the school, they would not have met. Every year, The Sisters of Mary School visits under‑privileged communities to search for deserving students.

The students live on campus the entire school year with access to high‑quality education and vocational courses for a chance to bridge opportunities and hope. No one at The Sisters of Mary School earns a salary. The nuns do their work voluntarily. These selfless acts motivate us to support their causes through donations from our earnings.

To learn more about what we do and how to donate, please follow the link below:

https://advdms.com/give-back/

Must Answer

• How do you keep yourself updated with the latest news and updates in the SEO writing industry?
• How big is the largest team you have worked with?
• What do you look for when you proofread?

Note: Place your answers at the beginning of your application letter, along with your salary expectation.