Program Manager

Optimal Growth Technologies; Cape Town; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A technology solutions provider based in Cape Town is seeking an experienced Program Manager to lead the execution of technology programs, focusing on ERP implementations. The successful candidate will be responsible for managing multiple projects, ensuring governance, and driving collaborative efforts across teams. Candidates should possess extensive experience in program management and a strong understanding of ERP systems and project methodologies.

Qualifications

• 7+ years of project/program management experience.
• Experience in managing large-scale ERP implementations.
• PMP, PgMP, or equivalent certification is required.

Responsibilities

• Lead and manage complex technology programs focusing on NetSuite ERP Phase 2.
• Oversee project managers and vendor partners to ensure timely delivery.
• Manage program budgets and implement risk mitigation strategies.

Skills

Project management

Cross-functional leadership

ERP systems understanding

API integrations

Vendor management

Education

Bachelor's degree in Business, Information Systems, or Project Management

Tools

NetSuite

Gravitee middleware

Job description

Program Manager

Type : Contract

Duration : 10 months

Summary

We are seeking an experienced and results-driven Program Manager to lead the planning, execution, and delivery of high-impact technology programs, focusing initially on Phase 2 of our NetSuite ERP and Kyriba projects. This role will oversee multiple project managers, technical and functional resources, and implementation partners, ensuring successful delivery of system integrations and enhancements across core and upstream systems via our Gravitee middleware (API Gateway). The Program Manager will be responsible for executive-level status reporting, hosting steering committees, and managing all aspects of program governance, scope, schedule, budget, and risk management.

Key Responsibilities

• Lead and manage complex, cross-functional technology programs from initiation to completion, with primary responsibility for NetSuite ERP Phase 2 and related integrations.
• Oversee project managers, functional and technical resources, and vendor/implementation partners to ensure alignment, collaboration, and timely delivery.
• Coordinate development and deployment of integrations between core systems and upstream applications using Gravitee middleware (API Gateway).
• Establish and maintain program governance, including charters, RACI matrices, and program plans.
• Host steering committee (SteerCo) meetings, providing clear updates on progress, risks, issues, and dependencies to executive stakeholders.
• Provide concise, executive-level status updates and presentations for senior leadership.
• Manage program budgets, forecasts, and resource allocations in line with organizational priorities.
• Monitor program risks and issues, implementing mitigation strategies to ensure delivery within scope, schedule, and budget.
• Ensure compliance with SOx and other relevant internal controls throughout program execution.
• Drive standard program management practices, documentation, and reporting to support transparency and accountability.
• Foster a collaborative, results-oriented environment that encourages innovation, problem-solving, and cross-functional teamwork.

Qualifications

• Bachelor's degree in Business, Information Systems, Project Management, or related field.
• 7+ years of progressive project/program management experience, including managing large-scale ERP and financial system implementations.
• Proven track record of delivering complex, multi-stream programs with cross-functional teams and multiple vendor partners.
• Experience working in SOx-compliant environments, ensuring program delivery meets audit and control requirements.
• Strong understanding of ERP systems (NetSuite preferred).
• Experience with API integrations and middleware platforms.
• Exceptional organizational, planning, and time management skills, with the ability to manage multiple workstreams simultaneously.
• Excellent verbal and written communication skills, with experience presenting to executive audiences.
• Strong problem-solving and decision-making abilities in high-pressure environments.
• PMP, PgMP, or other program/project management certification.
• Strong vendor management and contract negotiation skills.
• Experience operating within the Agile framework is considered an asset.