Production Specialist Remote - Work From Home

Vortala; Upington; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A growing digital marketing firm is seeking a Website Production Specialist to manage client onboarding and website launches. The ideal candidate will possess strong communication and organizational skills, with a working understanding of digital marketing principles. This full-time role offers flexible, family-friendly hours and the opportunity to work from home, making it perfect for those looking to grow in a supportive environment.

Benefits

Flexible work hours

Ongoing personal and professional development

Work from home

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills to manage multiple projects.
• Understanding of SEO, conversion, and web design.

Responsibilities

• Manage onboarding of new clients and website launches.
• Host interviews with doctors for website content.
• Manage client expectations for timely website creation.
• Identify clients' needs to improve patient conversion.
• Translate client goals to internal teams effectively.

Skills

Customer communication excellence

Organization skills

Understanding of digital marketing

Basic HTML skills

Job description

Website Production Specialist

Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet.

Today, our dedicated team of 85 marketing professionals serve thousands of healthcare practices worldwide.

Busy doctors trust Vortala to manage their practice website and lead their digital marketing strategy. Our core values are Trust, Service, and Innovation.

Our team culture is based on practicing an Outward Mindset, which is the simple idea that "our success is a by-product of helping others succeed."

Is our culture a good fit with your work and life philosophy?

As a Website Production Specialist, your mission is to effectively manage the onboarding of new clients and assist them in launching their website as quickly and efficiently as possible.

Responsibilities

• Project management of new and established client websites
• Confidence to host interviews with doctors (recorded for website content development by our internal copywriters)
• Managing client expectations and internal resources to ensure a successful and timely website creation process
• Proactively identify clients’ business needs and objectives to assist in building a website and digital presence to improve new patient conversion
• Demonstrate excellent listening skills to understand our client goals and objectives to effectively translate to our internal teams

Qualifications

To be invited for an interview, you should possess the following skills and experience:

• Commitment to excellence in customer communication (both verbal and written)
• Excellent organization skills to effectively prioritize tasks and initiatives for multiple projects
• A working understanding of all aspects of websites and digital marketing (SEO, Conversion, Design, Copywriting, Domains, Emails)
• Basic HTML skills; website building knowledge is desirable

Our ideal candidate should possess a high attention to detail, be able to follow established processes with precision, and be a collaborative team player with excellent communication skills, both with clients and internal teams.

If you thrive in a fast-paced environment, are adaptable to change, and have a sense of humor, enterprising curiosity, a strong work ethic, and a positive outlook, this just may be the right role for you!

Experience in the health profession and working with doctors is desirable but not essential.

Although there is flexibility on the work schedule, you would need to work 80% of your day between 8am-5pm EDT (New York), Monday through Friday.

Culture & Development

Our mantra is "the company can only grow as fast as its people." This means we’re committed to your ongoing personal and professional development, including weekly individual and team development activities. This is a full-time position with flexible, family-friendly hours.

You’ll work from the comfort of your home office and connect with your colleagues worldwide using the most advanced online collaboration tools. Vortala is a fast-growing, equal‑opportunity employer riding the healthcare and technology wave.

Ready for a new challenge with a company that cares deeply about you and your development?