Pentravel Travel Consultant - Walmer Park, Port Elizabeth

Cullinan Holdings; Gqeberha; On-site; ZAR 150 000 - 250 000; Full time

Job summary

An established industry player in leisure travel is on the lookout for a dynamic Travel Consultant. This role involves crafting bespoke travel itineraries, providing expert advice, and ensuring exceptional service to clients. With a focus on sales targets and profitability, you will thrive in a vibrant culture that values learning and growth. If you have a passion for travel and the skills to excel in a fast-paced environment, this opportunity offers not just a job, but a rewarding career path with unlimited earning potential through commission. Join a team that celebrates successes together and fosters a work hard, play hard mentality.

Qualifications

• 1+ years experience in a sales-driven role.
• Strong communication and customer service skills are essential.

Responsibilities

• Design and sell customized travel itineraries to meet customer needs.
• Build strong relationships with customers for repeat business.

Skills

Sales Skills

Customer Service Skills

Communication Skills

Ability to Work Under Pressure

Knowledge of Travel Destinations

Tools

Amadeus

Job description

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their team in Port Elizabeth. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Minimum Requirements

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
• We will be recruiting in line with our employment equity obligations

Working in a vibrant culture-centric company. Many learning and growth opportunities means this is a career, not just a job! Work hard, play hard mentality. We love celebrating successes together!

Monthly salary, and a lucrative commission structure with unlimited earning potential.