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A consulting firm in Cape Town is looking for a Senior Agent: Inside Sales to engage potential customers telephonically. You will be responsible for promoting products and generating sales. Candidates should have Matric and 1-2 years of experience in an outbound contact centre. Proficiency in MS Office is required, along with clear communication skills. This role involves making outbound calls and taking inbound calls, working in a contact centre environment with 24/7 shifts.
The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.
These agents work in a contact centre environment and are responsible for making outbound sales calls to prospects or receiving inbound calls from interested customers.