Operations Manager Inland Region

Tsebo Solutions Group; Johannesburg; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A cleaning services company is seeking a Cleaning Operations Manager based in Johannesburg, South Africa. The role involves overseeing daily operations, managing and training staff, conducting site audits, and ensuring compliance with hygiene and safety standards. Candidates should have a Matric/Grade 12 and relevant tertiary qualifications and extensive experience in cleaning operations and team management. The position also involves promoting sustainable practices within the organization.

Qualifications

• Proven experience in cleaning operations and staff supervision.
• Experience managing multiple sites is an advantage.
• 3-5 years of experience in cleaning operations.

Responsibilities

• Overseeing daily cleaning operations and supervising site teams.
• Ensuring compliance with hygiene and safety standards.
• Managing staffing levels, recruitment, and training.
• Conducting site audits and resolving service issues.
• Promoting sustainable cleaning practices.

Skills

Cleaning processes knowledge

MS Office skills

Organisational skills

Time management

Capacity for travel

Education

Matric / Grade 12

Relevant tertiary qualification

Tools

MS Excel

Job description

Duties & Responsibilities

• Overseeing daily cleaning operations and supervising site teams.
• Ensuring compliance with hygiene, safety, and Tsebo quality standards
• Managing staffing levels, recruitment, and training.
• Monitoring performance and implementing corrective actions.
• Conducting site audits and resolving service issues.
• Managing budgets, stock, and equipment usage.
• Promoting sustainable cleaning practices and reducing waste.
• Driving innovation through new cleaning technologies and methods.
• Building strong client relationships and responding to service needs.
• Supporting Tsebo’s values through ethical leadership and operational excellence.
• Managing and maintaining accurate time and attendance records.
• Ensuring compliance with scheduling, rostering, and labour cost controls.
• Using workforce management systems to monitor attendance trends and resolve discrepancies.
• Ensure optimal management of labour to meet operational requirements.

Skills and Competencies

• Strong knowledge of cleaning processes and hygiene standards.
• Ability to interpret SLAs and conduct site audits.
• Strong MS Office skills and experience with workforce systems.
• Basic understanding of HR procedures and labour legislation.
• Proficiency in MS Excel and operational reporting tools.
• Excellent organisational and time management skills.
• Willingness to travel and work flexible hours.

Qualifications

• Minimum Qualification: Matric / Grade 12.
• Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field.
• Experience: Proven experience in cleaning operations and staff supervision; managing multiple sites is an advantage.
• 3-5 years in cleaning operations, including team management.