Online Sales Executive

Motorpoint; Kgetleng River Local Municipality; On-site; ZAR 330 000 - 1 101 000; Full time

Job summary

A leading car retailer in South Africa seeks an Online Sales Executive to enhance customer interactions throughout the purchasing process. You will guide customers in choosing the right vehicles and tailor your approach to meet their needs. Candidates should have a background in customer service and share the company's values of being proud, honest, supportive, and happy. The role offers an initial salary of £15,000 with realistic earnings up to £50,000, plus numerous employee benefits.

Benefits

Paid time off every month

28 days holiday plus additional days off

Staff discount on cars

Cycle to work scheme

Pension

Healthcare

Quarterly team socials

Rewards for long service

Qualifications

• Background or desire to deliver in a customer-focused role.
• Experience in customer service or call center environment is preferred but not essential.
• Passionate about customer service and company values.

Responsibilities

• Guide customers through purchasing their new car.
• Support customers through finance and order processes.
• Take inbound calls and manage outbound customer interactions.
• Deliver exceptional customer experience in alignment with company values.

Skills

Customer service

Communication skills

Time management

Self-drive

Job description

Overview

Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision: To be the Car Buyer’s Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. If you want to work with an amazing group of people who are fun, friendly and get stuff done – and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

The Role

Online Sales Executive

Initial Salary: £15,000 + (Realistic OTE £50,000 with uncapped earning potential - our top performers earn in excess of £60k)

Location: Derby Office

Hours: 37.5 hours over 7 days (alternative weekend day)

Early shift 8:30-4:30 - Working Saturday 9:00-6pm

Late shift - 12:00-8pm - Working Sunday 10:00 -5pm

Responsibilities

• Professional phone manner.
• Working as part of a team, to deliver a great customer service.
• Taking inbound phone calls to guide our customers through to purchasing their new car.
• Support and guide the customer through the finance and web order processes.
• Upsell of products we offer by tailoring to the customer’s needs.
• Outbound pre and post collection calls from the web orders to generate a positive overall customer experience.
• Great time management skills to manage your own workload as well as supporting the daily tasks within the team.
• Deliver exceptional customer experience to every customer you come in contact with.
• Above everything else, you will live the Motorpoint values of Proud, Honest, Supportive and Happy, you’ll also be ready for some serious fun.
• Full training will be provided.

What do we need from you?

You will need to have a background or a desire to deliver. Experience in Customer Service or Call Centre environment preferred but not essential.

We want people who are passionate about what they do, have a real sense of self drive and determination, share our values and put the customer at the centre of what you do then we should talk!

What is in it for you?

• Paid time off every month to do something that makes you happy
• 28 days\' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

Closing Date: 10th February 2026

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.

Car buying made easy

At Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That’s a promise.

We only sell nearly new, and our cars are all under warranty – so peace of mind comes as standard. And with a range of makes and models to choose from, you’re sure to find one within your budget.

Whatever you need, we’re here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we’ll make sure you drive away happy.

So, what are you waiting for? Take a look at our cars or find out more about us below.