On-Site Client Services Operations Leader — IT/MSP Expert

Ntt; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology services provider is seeking a Client Services Operations Manager in Durban to oversee service delivery across client contracts. The role requires extensive experience in managed services, a solid understanding of IT operations, and strong communication skills. This on-site position is ideal for individuals committed to ensuring client satisfaction and driving operational excellence.

Qualifications

• Extensive experience in managing services.
• Solid understanding of IT operational processes.
• Proven ability to foster stakeholder relationships.

Responsibilities

• Oversee service delivery across client contracts.
• Manage implementation of operational activities.
• Ensure compliance with service levels.

Skills

Managed services experience

Understanding of IT operations

Strong communication skills

Job description

A leading technology services provider is seeking a Client Services Operations Manager in Durban to oversee service delivery across client contracts. The role requires extensive experience in managed services, a solid understanding of IT operations, and strong communication skills. This on-site position is ideal for individuals committed to ensuring client satisfaction and driving operational excellence.