Manager Fruit & Veg at PnP

Pick n Pay; Akasia; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African retailer is seeking a dedicated department manager to oversee product management, ensure adherence to health standards, and maintain high customer service levels. The ideal candidate will have at least 4 years of Produce experience and 2 years of managing a sales department. Responsibilities include staff management, quality checks, and ensuring efficient operations. This role requires a proactive individual with strong coaching abilities and a focus on sales growth and compliance.

Qualifications

• Minimum 4 years of Produce experience required.
• 2 years of experience running a department with sales responsibilities.
• Experience in coaching and staff management needed.

Responsibilities

• Manage merchandising and conduct regular product quality checks.
• Ensure compliance with hygiene and food safety standards.
• Respond to customer queries and manage department standards.
• Communicate with staff and provide coaching.
• Monitor waste and identify turnover opportunities.

Skills

Produce experience

Management experience

Hygiene and safety standards knowledge

Staff coaching

Customer service

Education

Grade 12

Tools

SAP

Kronos

Excel

Job description

Role Summary

To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.

Requirements

Grade 12

2

• 4 years Produce experience
• 2 years running a department and responsible for sales staff

Management experience - coaching, training, dealing with noncompliance and performance issues

Key Responsibilities

Merchandising Management

• Conducts regular quality checks on merchandise
• Executes plano guide 100%
• Handles product as per SOP
• Ensures products are produced according to recipe specifications
• Ensures department is ready for trade by store opening time
• Identifies fast selling lines within store, and implications on margin and sales opportunities
• Ensures product is wrapped and packed according to standards
• Ensures sufficient product available for customer demand
• Ensures compliance to hygiene, housekeeping and safe working standards
• Monitors the implementation of all promotional activities - adherence to promotional calendar
• Back up areas are kept clean and clear
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum

Food Safety & Hygiene

• Ensures that hygiene and housekeeping standards are maintained
• Ensures stock rotation
• Monitors the adherence to food safety and health and safety standards are maintained
• Manages Non-Conformances via effective corrective action
• Implements cleaning schedules and checks effective cleaning and sanitation
• Recording of Food Safety Daily Checklist

Customer Services Management

• Responds to customer requests
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
• Ensures department standards are maintained, equipment is manned and in working order

Staff Management

• Communicates critical information to staffSet targets and activities - priorities, delegates and communicates
• Handles procedural, policy and legislative non compliance
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
• Checks and amends Kronos scheduling
• Coaches staff

Administration

• Ensures that all equipment is properly maintained in effective working order
• Ensures that general maintenance standards are met
• Monitors waste, and ensures procedures are adhered to
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer

Systems

• Gap scanning out of stocks
• Identifies, counts, and records out of stocks & over stocks
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
• Processes IDTs via SAP
• Actions reduced to clear on SAP as per SOP
• Checks for electronic communications regularly during the working day
• Processes waste
• Ensure PID's are counted correctly as per the National P & L schedule

Closing date: 04 January 2025