Logistics Fleet Controller

Boardroom Appointments; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A logistics management firm in Durban is seeking a Logistics Fleet Controller to oversee fleet operations, manage staff, and ensure timely and safe deliveries. Responsibilities include supervising drivers, maintaining vehicle records, and implementing logistics policies. The ideal candidate has a tertiary qualification in Logistics Management and at least five years of supervisory experience in the logistics field. Strong leadership and communication skills are essential for success in this role.

Qualifications

• Minimum 5 years experience at Supervisory level in the logistics field.
• Working knowledge of vehicle tracking systems.

Responsibilities

• Supervise and manage tasks assigned to drivers and assistants.
• Maintain communication with the fleet to assist in customer service.
• Conduct pre-trip inspections and ensure all documentation is correct.
• Monitor and manage vehicle GPS tracking and generate reports.

Skills

Excellent communication and interpersonal skills

Strong leadership skills

Problem-solving

Organizational skills

Employee relations

Education

Grade 12

Tertiary qualification in Logistics Management or Supply Chain Management

Tools

Microsoft Word

Microsoft Excel

Job description

About the job Logistics Fleet Controller

Qualifications and Experience:

• Grade 12
• A relevant tertiary qualification in Logistics Management or Supply Chain Management
• Relevant computer software (advanced Microsoft Word, Excel)
• 5 years experience at Supervisory level within the relevant field
• Working knowledge of vehicle tracking
• Excellent communication and interpersonal skills
• Excellent written, verbal, and presentation skills
• Highly organized and accustomed to working in a fast-paced environment
• Strong leadership skills and ability to motivate a team
• Ability to build effective relationships
• Competent in problem-solving (problem analysis), planning, and decision making
• Employee relations and conflict management skills

Responsibilities:

General Fleet Control

• Responsible for instructing, overseeing, and managing tasks assigned to drivers and assistants (loading, on-time deliveries, customer service, etc.)
• Assist with updating and implementing logistic policies and procedures as necessary
• Induct new staff members and ensure understanding of all policies and procedures
• Train new employees and assign them to competent on-the-job trainers within the team
• Assist in identifying training needs of new and existing employees
• Assist with testing driving candidates during interview processes
• Supervise, coordinate, and schedule drivers and assistants to ensure on-time deliveries
• Allocate trucks to bays according to load sizes; ensure timely and undamaged loading
• Maintain constant communication with the fleet, monitor delays, and assist in customer communication regarding issues
• Influence driver behavior and supervise site activities
• Monitor and manage the vehicle GPS tracking system; generate detailed KPI reports

Fleet Cost Control

• Monitor kilometers traveled daily according to the fuel issue system
• Measure manpower costs by analyzing overtime trends, subsistence allowance payments, employee strength, and calculation methods
• Ensure accident reports are accurate and concise
• Maintain an accident report-keeping system to record frequency, cost trends, discipline, and training needs
• Train drivers and assistants on incident/accident procedures

Briefing: Conduct Pre-Trip Preparation

• Check validity of COFs, licenses, and transport permits
• Prepare and check load documents prior to dispatch
• Ensure documentation is collected and checked upon return from delivery
• Conduct pre-trip inspections on time and according to standards

Debriefing: Conduct Post-Trip Preparation

• Debrief drivers on specific aspects upon return
• Collect and check documents after trip completion

Administration & Keeping Records

• Accurately record information in a computerized vehicle register within 24 hours of trip completion
• Report unresolved queries to Management within 24 hours
• Calculate and submit driver wages and subsistence allowance payments to the wages clerk in a timely manner

Implement and Manage Marketing Strategies

• Continuously check the quality of service provided to customers by monitoring critical performance areas and taking corrective action as needed
• Report instances of poor and/or excellent customer relationships to Management on an ongoing basis

Fleet Supervision and Control

• Measure driver and assistant performance
• Maintain constant communication with drivers en route
• Carry out ancillary duties requested by Management as instructed
• Report delivery delays and missed loads to the direct Manager

Proactive Communication with Dispatch Teams

• Participate actively in fleet management oversight and general administration
• Ensure accurate and timely resolutions to breakdowns
• Monitor and record fleet overtime, rest periods, etc.
• Serve as a point of contact between drivers/assistants and customers, assisting in resolving difficulties during deliveries
• Sign off on daily vehicle inspections; ensure accurate and timely recording of inspections and addressing notable issues
• Monitor vehicle maintenance records and oversee maintenance costs
• Ensure compliance with PPE requirements and dress codes
• Control vehicle keys and key drop box (maintain a register)
• Ensure rotation of vehicles between local and country trips
• Continuously monitor vehicles via C-Track monitoring