Junior Shift Manager

takealot.com; KwaZulu-Natal; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African online retailer is seeking a Junior Shift Manager for their KZN Warehouse. The successful candidate will independently manage a shift, ensuring customer orders are shipped by 5pm daily and enforcing compliance with service level agreements. Applicants should have a Grade 12 certificate and preferred logistics certification, alongside 3-5 years of supervisory experience in a logistics setting. Weekend and shift work flexibility is required.

Benefits

Market related, Total Remuneration Package

Dynamic work environment

Opportunities for growth

Qualifications

• 3-5 years supervisory experience in logistics or distribution environment.
• Ability to manage change within a logistics operation.
• Willing to work shifts, including weekends if necessary.

Responsibilities

• Run a full shift independently.
• Ensure customer orders shipped by 5pm daily.
• Manage Champions reporting into him to achieve business targets.

Skills

Supervisory experience

People management

Decision-making

Problem-solving

Communication skills

Education

Grade 12 – National Senior Certificate

Supply Chain or Logistics higher certificate

Job description

takealot.com, a leading South African online retailer, is looking for a highly talented Junior Shift Managerto join our team at Our KZN Warehouse.

We are a young, dynamic, hyper growth company looking for smart, creative, hard‑working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your experience.

Due to the increase of volumes, we requested a Jnr Shift Manager to assist us to run an additional shift as we have gone into a 3‑shift structure. The other reason for this additional role was so that the current two Shift Managers work their normal 8‑hour week and also run their own two shifts instead of working the 6‑day weeks and additional hours per day they have been running. The Jnr Shift Manager will also be responsible to run a full shift on his own. He will have Champions reporting into him who will assist him to ensure we achieve our business targets. This job will assist us in achieving our targets because all three shifts will now have their own shift managers to run the shifts.

Key Responsibilities

• Run a full shift independently.
• Manage Champions reporting into him to achieve business targets.
• Outbound KPI – ensure customer orders shipped by 5pm daily.
• Enforce SLA compliance.
• Maintain picking and packing productivity to meet company targets.
• Control cost: manage labour/heads per shift versus volumes and hours.
• Manage packing costs and usage on the floor.
• Maintain housekeeping standards; manage team to keep areas within standards.
• Ensure each individual has a clear understanding of their goals.
• Apply company values to daily tasks.
• Achieve operating targets, budget control and phased accordingly.
• Enforce safety social systems.

Minimum Requirements

• Grade 12 – National Senior Certificate.
• Supply Chain or Logistics higher certificate preferred.
• 3‑5 years supervisory experience in logistics or distribution environment.
• People management experience; good oral and written communication skills.
• Decision‑making and problem‑solving ability.
• Ability to manage change within a logistics operation.
• Committed to achieving targets and project timelines.
• Willing to work shifts, including weekends if necessary, in an operational 7/365 environment.
• Self‑starter with high energy levels.
• Ability to work as part of a multi‑cultural team.

Attributes

• Expert at doing – capable of executing, not just designing.
• Analytical – uses data to make decisions without being consumed by it.
• Technical knowledge.
• Hands‑on and action‑oriented.
• Curious, always questioning status quo.
• Continuous improvement mindset – reviews internal processes and iterates.
• Not averse to risk.
• Business‑smart.
• Can think from a business perspective using technical and product input.
• Self‑directed, takes action based on initiative.
• Communicates clearly, not afraid to voice opinion.

Hours

• Shift work when required.
• Flexibility to work weekends and/or overtime regularly.

We like to work hard but also enjoy ourselves. We love what we do and what we are creating. You must possess a sense of urgency with the ability to manage multiple duties simultaneously with various deadlines.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.