Junior It Manager

Fides Recruitment; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology recruitment firm in South Africa seeks an experienced IT Manager to oversee the company's IT systems, ensuring effective support for operations. Responsibilities include developing IT strategies, managing relationships with external vendors, ensuring data security, and leading IT projects. The ideal candidate must have a Bachelor’s degree in IT and a minimum of 7-10 years of relevant experience. Competitive remuneration is offered.

Qualifications

• Minimum 7-10 years in IT or a related field at management/supervisory level.
• Preferable 1-3 years in IT management or supervisory experience.
• 1-3 years telecoms and signage experience.

Responsibilities

• Manage and oversee the company's IT systems.
• Ensure security and integrity of data.
• Implement helpdesk systems for IT issues.

Skills

IT Strategy and Planning

Cybersecurity

Project Management

Technical Support

Infrastructure Management

Vendor Management

Education

Bachelor's degree in Information Technology

Relevant certifications (Cisco, Microsoft, ITIL)

Job description

Introduction

To manage and oversee the company's information technology systems, ensuring that IT services are designed and implemented to support both daily operational needs and strategic objectives.

The IT Manager will ensure the security and integrity of data, manage IT infrastructure, provide technical support, and enhance overall productivity through effective technology solutions.

Responsibilities

• IT Strategy and Planning
• Infrastructure Management
• Manage relationships with external vendors and service providers
• Technical Support and Operations
• Cybersecurity – conduct regular security audits and train staff on best practices
• Project Management
• Business Continuity Management
• Compliance and Risk Management
• Develop and implement IT strategies aligned with overall company objectives
• Maintain up‑to‑date knowledge of technology trends to ensure innovation
• Oversee the company's IT infrastructure, ensuring reliability and security
• Implement and manage helpdesk systems for tracking IT issues
• Establish and enforce cybersecurity measures to guard against data breaches
• Lead IT projects, ensuring they are completed on schedule and within budget
• Collaborate with other departments to understand their IT needs for tailored solutions
• Develop and implement a business continuity plan (BCP) to ensure that IT systems can recover and sustain operations during a disruption or disaster
• Review and update IT strategy to align with business growth
• Maintain uptime on all IT systems and infrastructure, with regular reviews and updates to enhance performance and security
• Resolve technical support requests/queries within agreed timeframe
• Conduct biannual training sessions for staff on security awareness
• Deliver IT projects on time and within budget, with documented completion reports and stakeholder feedback
• Ensure business continuity plan is tested and updated
• Conduct performance reviews and identify training needs for team members
• Participate in recruitment of subordinates in consultation with Managing Director and HR Department
• Develop performance contracts for subordinates and conduct performance reviews to measure performance against agreed objectives and identify training needs
• Monitor quality of work delivered by subordinates
• Provide guidance, coaching, mentoring and advice to subordinates
• Address discipline and workplace conflict through initiation and coordination of processes, and where necessary, implement disciplinary procedures
• Manage time, work allocations, and leave of subordinates
• Monitor compliance with company policies, required codes of conduct, ethics, etc. (Signed performance contracts, individual development plans in place)
• Maintain a climate conducive to promoting and sustaining motivational levels, productivity, and performance

Desired Experience & Qualification

• Relevant certifications (Cisco, Microsoft, ITIL) – Advantageous
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Minimum 7-10 years in IT or a related field at management/supervisory level
• Preferable 1-3 years in IT management or supervisory experience
• 1-3 years telecoms and signage experience

Package & Remuneration

• R R
• Per month

Interested?