Junior Application Support Engineer

The Legends Agency; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A growing tech company in Durban is looking for a Junior Application Support Engineer to provide vital support for business-critical applications. You will manage campaign processes, optimise SQL performance, and assist with system improvements. The ideal candidate has at least 1 year of SQL experience and an IT Diploma. Strong analytical and problem-solving skills are essential. This role offers a competitive salary range and a supportive work environment.

Qualifications

• Minimum 1 year of experience with SQL in a support or technical role.
• Knowledge of APIs is advantageous.
• Customer-service oriented with excellent communication skills.

Responsibilities

• Provide support for business-critical applications and databases.
• Manage campaign processes and optimise SQL performance.
• Assist with database maintenance, backups, and security.

Skills

SQL experience

Analytical skills

Communication skills

Organisational skills

Education

IT Diploma

Degree in IT

Tools

MS SQL Server

SSRS

MS Office

Job description

SUMMARY

Kickstart your IT career supporting data-driven solutions that power business efficiency.

POSITION INFO

Junior Application Support Engineer

Durban (Office-based) R15 000 R20 000 | 8am to 5pm

About Our Client

Our client is a growing, technology-driven organisation specialising in data-led solutions that boost operational efficiency for their partners. With a culture built on innovation, collaboration, and reliability, the team encourages continuous improvement and offers an environment where technical talent can thrive and grow.

The Role : Junior Application Support Engineer

This role provides vital support for business-critical applications and databases, ensuring accuracy, availability, and security of information. You will be responsible for managing campaign processes, optimising SQL performance, and assisting with system improvements to keep operations running smoothly.

Key Responsibilities

• Minimum 1 year of experience with SQL in a support or technical role
• Configure and maintain scheduling and automation tools
• Import, validate, and monitor daily data files to ensure accuracy
• Optimise SQL queries and maintain database performance
• Assist with database maintenance, backups, and security
• Support stakeholders with reporting, analysis, and troubleshooting
• Test new functionality and contribute ideas for process improvements

About You

• IT Diploma (minimum), Degree preferred
• At least 1 year of SQL experience (contact centre / BPO exposure advantageous)
• Knowledge of MS SQL Server, SSRS, APIs, and MS Office
• Strong analytical and problem-solving skills
• Customer-service oriented with excellent communication skills
• Organised, adaptable, and able to work well under pressure