It Support Specialist

The Super Staffers; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading cloud solutions provider is seeking an IT Support Specialist for a remote position in South Africa. The role involves troubleshooting software and hardware issues, managing cloud platforms, and providing exceptional customer service. Candidates should have 1-2 years of IT support experience and proficiency in cloud services such as AWS or Google Cloud. This position offers a competitive salary of R15,000 - R25,000 per month.

Qualifications

• 1-2 years of IT support experience.
• Proficiency in cloud platforms like AWS, Google Cloud, or Azure.
• Excellent communication skills and ability to work independently.

Responsibilities

• Provide remote technical support for cloud services and infrastructure.
• Troubleshoot hardware and software issues, including network configuration problems.
• Assist clients in migrating to cloud platforms and provide ongoing support.
• Document issues and provide feedback for product improvement.

Skills

Proficiency in cloud platforms like AWS

Excellent communication skills

Ability to work independently

Job description

Overview

IT Support Specialist

Remote Position

Location: Cape Town

Salary: R15, - R25, Per Month

Company Overview

Our client is a leading provider of cloud-based solutions for businesses.

They specialize in helping companies migrate to cloud infrastructure, offering round-the-clock support and consultancy services.

Position Overview

They are seeking an IT Support Specialist to join their technical support team, responsible for troubleshooting software issues, managing cloud platforms, and providing exceptional customer service to clients.

Key Responsibilities

• Provide remote technical support for cloud services and infrastructure.
• Troubleshoot hardware and software issues, including network configuration problems.
• Assist clients in migrating to cloud platforms and provide ongoing support.
• Document issues and provide feedback for product improvement.

Qualifications

• 1-2 years of IT support experience.
• Proficiency in cloud platforms like AWS, Google Cloud, or Azure.
• Excellent communication skills and ability to work independently.