IT Infrastructure Manager

Kontak Recruitment; Bellville; On-site; ZAR 1 062 000 - 1 250 000; Full time

Job summary

A South African financial services firm is seeking an IT Infrastructure Manager to oversee strategic planning and operational management of a hybrid IT environment. This role requires a strong focus on ensuring high availability and security across business-critical systems. The ideal candidate will have at least 8 years' experience in IT infrastructure, with proficiency in cloud environments and leadership skills. This position offers a competitive salary package and opportunities for professional growth.

Qualifications

• Minimum 8 years' experience in IT infrastructure roles.
• 5+ years in a leadership capacity.
• Proficient with hybrid cloud environments.
• Experience with networking technologies.

Responsibilities

• Develop and maintain infrastructure roadmap.
• Manage Windows and Linux server environments.
• Oversee core network infrastructure.
• Ensure compliance with security policies.

Skills

Leadership

Problem-solving

Verbal communication

Written communication

Technical documentation

Analytical thinking

Automation

Education

Bachelor's degree in IT or Computer Science

Tools

Microsoft Azure

Windows Server

Linux

Terraform

JIRA Service Management

Job description

Overview

IT Infrastructure Manager (JB5836)

Location: Tygervalley, Cape Town

Salary: R1 250 000 per annum

Employment Type: Permanent

Industry: Financial Services

Our client is an established, South Africa–based financial services organisation operating within a regulated, enterprise-scale environment. The business offers investment, insurance, and wealth-related services, supporting a large national client base through secure, high-availability digital platforms. Technology is central to the organisation’s operations, with IT teams responsible for maintaining and enhancing business-critical systems, data integrity, and information security. The environment is stable, professionally managed, and suited to experienced IT professionals who value structure, accountability, and working on systems with long-term operational impact rather than short-term or experimental projects.

The IT Infrastructure Manager is responsible for the strategic planning, implementation, and operational management of a hybrid IT infrastructure environment. This includes on-premises and cloud platforms, ensuring high availability, performance, scalability, security, and continuity across business-critical systems. The role provides technical leadership, oversees infrastructure operations, and works closely with security, development, and governance teams to support enterprise requirements.

Minimum Requirements

• Bachelor’s degree in IT, Computer Science, or equivalent experience
• 8+ years’ experience in IT infrastructure, including at least 5 years in a leadership role
• Microsoft Azure Solutions Architect or Administrator
• Aruba Switching certification
• Red Hat or equivalent Linux certification
• Hybrid cloud environments, Microsoft Azure, and Microsoft 365
• HP servers, SAN storage, and Fibre Channel technologies
• Windows and Linux operating systems
• Hyper-V and clustered environments, including SQL Server failover clusters
• Networking technologies (LAN, WAN, VPN, TCP/IP)
• Scripting and automation (PowerShell, Bash, Python)
• DevOps practices, CI/CD pipelines, and container platforms
• Technical documentation and infrastructure design
• Strong leadership and decision-making capability
• Detail orientated and operational discipline
• Excellent verbal and written communication skills
• Resilient, deadline-driven, and highly organised
• Strong problem-solving and analytical thinking

Key Responsibilities

Infrastructure Strategy and Planning

• Develop and maintain an infrastructure roadmap aligned to business objectives
• Lead infrastructure upgrades, migrations, and capacity planning initiatives
• Evaluate and recommend technologies to improve efficiency, resilience, and scalability

Hybrid Environment Management

• Manage Windows and Linux server environments across on-premises and Microsoft Azure platforms
• Ensure seamless integration between cloud and on-prem environments
• Oversee virtualization, storage, and backup platforms

Network and Connectivity

• Oversee core network infrastructure including switches, firewalls, and WAN/LAN connectivity
• Ensure performance, security, and redundancy across multiple sites
• Collaborate closely with security and firewall specialists

Infrastructure Documentation

• Maintain accurate and current infrastructure landscape documentation
• Ensure alignment with CMDB standards and change management processes
• Support audits, troubleshooting, and future planning

End-User Computing (Desktop Environment)

• Oversee procurement and lifecycle management of desktop hardware and peripherals
• Maintain accurate asset inventory and usage tracking
• Define standards for desktop configurations and user access
• Coordinate vendor warranties, replacements, and service agreements

Security and Compliance

• Ensure infrastructure compliance with internal security policies and regulatory standards
• Support patching, firmware updates, and vulnerability remediation
• Work with information security teams on audits and risk mitigation

Monitoring, Maintenance, and Lifecycle Management

• Oversee monitoring, alerting, and performance optimisation
• Plan and execute preventative maintenance and hardware refresh cycles
• Maintain accurate asset records in the CMDB

Incident and Change Management

• Manage infrastructure incidents and service requests via JIRA Service Management
• Participate in CAB meetings and ensure compliant change execution
• Lead root cause analysis and post-incident reviews

IT Continuity and Disaster Recovery

• Develop and maintain IT continuity and disaster recovery plans
• Define and support RTO and RPO requirements with business stakeholders
• Conduct regular DR testing, recovery drills, and failover simulations

Cloud Integration and DevOps

• Design and manage CI/CD pipelines for infrastructure deployment
• Collaborate with development teams on infrastructure integration
• Implement cloud-native monitoring and automation solutions

Infrastructure as Code (IaC)

• Provision infrastructure using Terraform, ARM templates, and Bicep
• Integrate IaC into CI/CD pipelines
• Maintain version control and documentation for infrastructure definitions

Additional Operational Responsibilities

• Oversee internet connectivity and service providers
• Manage AV systems and telephony platforms, including VoIP and Teams integration
• Compile and manage infrastructure budgets and vendor invoices
• Lead and mentor infrastructure engineers and manage vendor relationships
• Produce operational and risk reporting for IT leadership

Please do not apply using scanned CVs; no supporting documentation is required at this point. This will be requested later.

Disclosures

Kontak Recruitment Disclaimer: Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements. Job specifics: Requirements mirror advertisement, duties may adjust for client needs. Fair process: Fair assessment, only shortlisted candidates contacted due to volume. Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info. Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment with the client. Offer clarity: The Advert is not a binding offer. Written offers based on pre-employment conditions. No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.