Inbound Telesales Specialist - Stationery & Office Supplies

Avatar Advisory - Avatar Human Capital; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales company is looking for a candidate to handle inbound sales inquiries and orders for office consumables. The ideal candidate will possess strong customer service skills, 3 years of inbound call center experience, and be able to effectively communicate and resolve customer queries. Responsibilities include processing orders and maintaining customer accounts in a CRM system while meeting daily sales targets. Candidates with knowledge in office supplies will have an advantage.

Benefits

Commission based on performance

Standard business hours

Qualifications

• 3 years inbound call center experience required.
• Strong verbal communication and telephone etiquette.
• Basic computer literacy (CRM, email, MS Office).

Responsibilities

• Receive and handle inbound sales calls and emails.
• Process orders for stationery and office supplies.
• Identify upselling and cross-selling opportunities.

Skills

Customer service

Inbound call center experience

Sales communication

CRM proficiency

Attention to detail

Job description

A leading sales company is looking for a candidate to handle inbound sales inquiries and orders for office consumables. The ideal candidate will possess strong customer service skills, 3 years of inbound call center experience, and be able to effectively communicate and resolve customer queries. Responsibilities include processing orders and maintaining customer accounts in a CRM system while meeting daily sales targets. Candidates with knowledge in office supplies will have an advantage.