ICT Manager Nelspruit

Elchemie Recruitment; Mbombela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security technology company is looking for an experienced ICT Manager based in Nelspruit. This role involves overseeing client-facing security systems, maintaining internal IT infrastructure, and providing technical support. Candidates should have a strong background in ICT management, excellent problem-solving skills, and be able to work in a fast-paced environment. A competitive salary of R21,000 CTC is offered.

Benefits

Competitive package: R21 000 CTC

Laptop and technical support

Opportunity to work with AI and analytics

Qualifications

• Minimum of 5 years’ experience in ICT systems management.
• Hands-on experience with Microsoft Server and Office 365 administration.
• Solid understanding of cybersecurity protocols.

Responsibilities

• Oversee all client-facing electronic security systems.
• Design and implement local network architecture.
• Provide expert-level technical support for IT-related issues.

Skills

CCTV systems knowledge (Hikvision)

Network administration

Problem-solving skills

Communication skills

Analytical skills

Education

National Diploma or Degree in Information Technology

Tools

Microsoft Server

Active Directory

Office 365

VPNs

Firewalls

Job description

ITC Manager

Location: Lowveld Nelspruit

Industry: Security & IT

Type: Permanent / Environment: Fast passed working Environment

About the Role

Our client, a leading security technology company, is seeking an experienced and hands‑on ICT Manager to join their team based in Nelspruit. This pivotal role is responsible for overseeing all client‑facing electronic security systems, maintaining internal IT and network infrastructure, and providing critical technical support to the sales division. The ideal candidate will have a strong technical background, excellent problem‑solving skills, and the ability to manage both operational and strategic ICT functions within a high‑performance environment.

A valid driver’s license, own reliable vehicle, and a clear criminal record are essential requirements for this role.

What you’ll be doing

• Oversee, schedule, and execute all preventative and corrective maintenance activities for client CCTV, VMS, and electronic security systems.
• Conduct advanced diagnostics and fault‑finding to resolve complex technical issues while ensuring adherence to SLAs and quality standards.
• Design, implement, and administer local network architecture, including routers, firewalls, servers, VPNs, and wireless access points.
• Manage network security protocols, perform system backups, and implement disaster recovery procedures to ensure data protection and business continuity.
• Provide expert‑level technical support for all internal IT‑related issues and act as the primary escalation point for the Nelspruit business unit.
• Manage IT assets, oversee software licensing, and perform setup, configuration, and troubleshooting for all employee devices.
• Prepare detailed Bills of Material, system designs, and accurate quotations for new CCTV and integrated security system proposals.
• Collaborate with the sales team to conduct technical site surveys and ensure proposed designs are technically sound, compliant, and aligned with client requirements.

What you’ll need

• National Diploma or Degree in Information Technology, Computer Systems, or a related technical field.
• Minimum of 5 years’ experience in ICT systems management, network administration, or electronic security technology support.
• Strong technical knowledge of CCTV systems (preferably Hikvision) and Video Management Software (e.g. Axxon, Milestone, or similar).
• Proven experience managing LAN/WAN networks, servers, firewalls, VPNs, and wireless infrastructure.
• Hands‑on experience with Microsoft Server, Active Directory, and Office 365 administration.
• Solid understanding of cybersecurity protocols, data protection, and disaster recovery planning.
• Ability to interpret and design technical drawings, BOMs, and system architecture diagrams.
• Experience providing end‑user IT support and managing hardware/software assets within a business environment.
• Strong diagnostic, problem‑solving, and analytical skills with the ability to resolve complex technical issues under pressure.
• Excellent communication and coordination skills across operational, sales, and technical teams.
• Must be willing to travel locally within the Mpumalanga region when required.
• Valid driver’s license and own reliable transport essential.
• Medically fit for duty and able to work within operational environments (e.g., client premises, control rooms, and technical sites).

What is in it for you?

• Work with a disruptive South African tech business in growth mode
• Competitive package: R21 000 CTC
• Laptop and full access to technical support
• Opportunity to work with AI, analytics, and security innovation
• A role that rewards drive, independence, and results

A Few Things to Know

• The position requires a hands‑on, field‑active approach— the successful candidate will be expected to perform on‑site technical work in addition to management duties.
• A high level of accountability applies, as the role directly impacts client system uptime, service delivery standards, and compliance with SLAs.
• The ICT Manager will be expected to collaborate closely with sales and operations teams, contributing to new business proposals and technology solutions.
• This role forms part of a mission‑critical support function, and occasional after‑hours or emergency callouts may be required to maintain service continuity.

Ready to Apply?

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