HubSpot Support & Training Administrator

Green Marble Recruitment Consultants; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency in Johannesburg is seeking a HubSpot Specialist to provide support, training, and system administration for HubSpot users. This role requires a Matric certification and a strong background in technical support and user training. The ideal candidate will assist with eLearning platform management, coordinate training sessions, and ensure effective use of HubSpot across all departments. A HubSpot certification is preferred, along with excellent communication skills and the ability to work independently.

Qualifications

• Matric certification required.
• HubSpot certification preferred.
• Experience in CRM systems, particularly HubSpot.

Responsibilities

• Support and train all staff on HubSpot after rollout.
• Manage user accounts and maintain database hygiene.
• Lead user training and onboarding sessions across departments.

Skills

HubSpot Certified

Strong experience in technical system support

User training delivery

Skilled in Microsoft Office

Excellent communication skills

Independent and engaging

Education

Matric

Tools

HubSpot

Job description

📍 East Rand | Full‑Time | In‑Office | Travel to KZN and Africa when Required

Are you HubSpot Certified?

Able to support and train HubSpot to all staff after the recent rollout, we want to hear from you!!!! You will form part of the marketing team, responsible for smooth system operation, strong user adoption, and continuous improvement across all business units.

This role is a balanced combination of technical support and training — ideal for someone who can troubleshoot and optimise systems while also engaging, guiding, and training others to use HubSpot effectively. The successful candidate will play a hands‑on role in system management, reporting, and workflow automation, while leading user training and supporting the rollout of the company’s eLearning platform.

Contact me if you have any questions: Adel – 0828283618 or [e-mail]

Minimum Requirements

• Matric
• HubSpot Certified (Ideal)
• Willingness to travel locally and in Africa
• Proven experience with the Customer Relationship Management system (HubSpot – Sales, Marketing, and Service Hubs)
• Strong experience in both technical system support and user training delivery
• Skilled in Microsoft Office (especially Excel, Word, and PowerPoint)
• Confident, resilient, and service‑oriented, with excellent communication skills
• Able to work independently, take ownership, and engage with users at all levels

HubSpot System Administration & Support (Marketing Hub, Content Hub & Service Hub)

• Serve as the primary support contact for HubSpot users across multiple business units
• Manage user accounts, permissions, and system access
• Maintain database hygiene through contact cleanup, segmentation, and audit checks; build and monitor dashboards, pipelines, reports, and workflow automation
• Support marketing with email campaigns, segmentation, landing pages, blogs, and performance analytics via HubSpot
• Support service teams by managing incoming tickets, pipeline rules, SLAs, and customer feedback surveys
• Assist with the integration of HubSpot to other platforms (email, website, social, etc.)

Internal Training Coordination (eLearning Platform & In‑House Training)

• Lead HubSpot user training and onboarding sessions across departments and branches
• Manage user access, onboarding, and updates on the eLearning platform
• Assist with the implementation, coordination, and maintenance of the company’s eLearning platform
• Script, upload, and maintain digital training modules and learning paths
• Assist with filming and producing internal training videos, working closely with the marketing and service hub teams
• Track staff learning progress and support department heads with training allocation
• Maintain records for reporting and compliance purposes

External Training Support (Client & Partner Training)

• Coordinate external training schedules in collaboration with sales and operations
• Manage training certificates, attendance records, and system administration
• Support accreditation compliance related to MERSETA, MQA, and industry training standards
• Assist with the development and maintenance of training systems used for customer and partner training engagements

SharePoint & Internal Communication Support

• Maintain company updates, documentation, and communication content on the SharePoint intranet
• Ensure internal communication is aligned with brand messaging and accessibility standards