Hotel Management Jobs - Front Office, Kitchen Staff, and More

Mashreq Bank; South Africa; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading hospitality group in South Africa is seeking passionate individuals for various hotel management roles including Front Office, Kitchen Staff, Housekeeping, and Guest Services. Whether you are an experienced professional or a motivated fresher, this is your opportunity to join a modern, tech-driven team that values customer satisfaction and teamwork. Competitive salary, flexible hours, and training provided.

Benefits

Competitive salary

Flexible working hours

On-the-job training

Employee meals

Health & wellness support

Opportunities for promotion

Employee discounts

Qualifications

• Polite and professional demeanor with excellent communication skills.
• Strong attention to detail and customer-first attitude.
• Basic computer knowledge for front office roles.

Responsibilities

• Greet and assist guests with check-in/check-out procedures.
• Assist in meal preparation, cooking, and presentation.
• Maintain cleanliness and order in guest rooms and public areas.

Skills

Customer service

Attention to detail

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Hospitality certifications

Tools

POS systems

Job description

Job Summary

Progressive Technology is seeking passionate and service-oriented individuals to join our expanding hospitality division in various hotel management roles including Front Office, Kitchen Staff, Housekeeping, and Guest Services. Whether you are an experienced professional or a motivated fresher eager to start your career in hospitality, we offer diverse opportunities that cater to different experience levels and specializations. This is your chance to be part of a modern, tech-driven hospitality team that values customer satisfaction, innovation, and teamwork.

Key Responsibilities

Front Office Staff:

• Greet and assist guests with check-in/check-out procedures

• Manage room reservations and handle inquiries via phone/email

• Maintain guest records and ensure high service standards

• Coordinate with housekeeping and maintenance for guest needs

Kitchen Staff:

• Assist in meal preparation, cooking, and presentation

• Maintain cleanliness and hygiene standards in the kitchen

• Manage food inventory and support senior chefs in daily operations

• Ensure compliance with food safety regulations

Other Roles (Housekeeping, Guest Services, etc.):

• Maintain cleanliness and order in guest rooms and public areas

• Respond promptly to guest needs and service requests

• Provide concierge-level support to enhance guest experiences

• Monitor and replenish hotel supplies as required

Required Skills and Qualifications

• High school diploma or equivalent; hospitality certifications preferred

• Basic computer knowledge (for front office roles)

• Good command of English; knowledge of a second language is a plus

• Polite and professional demeanor with excellent communication skills

• Strong attention to detail and customer-first attitude

Experience

• Entry-Level Roles: 0–1 year of experience; training will be provided

• Experienced Roles: 2+ years of proven experience in a hotel or hospitality setting

Working Hours

• Rotational Shifts / Day and Night Shifts

• Weekends and public holiday availability may be required

• Full-time (8 hours per day) or part-time (4–6 hours per shift) options available

Knowledge, Skills, and Abilities

• Strong interpersonal and team collaboration skills

• Ability to multitask and work efficiently under pressure

• Familiarity with POS systems or hotel management software (for front desk roles)

• Commitment to hospitality standards and guest satisfaction

• Basic culinary knowledge (for kitchen staff roles)

Benefits

• Competitive salary with performance-based bonuses

• Flexible working hours and shift preferences

• On-the-job training and certification opportunities

• Employee meals (on-site roles only)

• Health & wellness support programs

• Opportunities for promotion and cross-training

• Employee discounts on services and partner hotels

Why Join Progressive Technology?

At Progressive Technology, we blend the tradition of hospitality with cutting-edge innovation. We believe in investing in people who are committed to delivering exceptional service and creating memorable guest experiences. Our diverse, inclusive culture fosters growth, creativity, and collaboration—ensuring that every employee has the tools to succeed and thrive.

How to Apply

Interested candidates are encouraged to apply by sending their updated resume and a brief cover letter indicating the desired role (Front Office, Kitchen, Housekeeping, etc.) to us.
Alternatively, apply online through our official careers page.